Experienced professional with a strong background in customer service, organization, and teamwork. Skilled at managing inventory, handling time-sensitive tasks, and adapting to new challenges with attention to detail.
Overview
14
14
years of professional experience
Work History
Sales Associate
Marshalls
12.2024 - Current
Processed returns, exchanges, and refunds in accordance with company policies
Organized store and executed assigned projects by creating visually appealing displays
Engaged customers with product knowledge and excellent service while actively promoting and assisting with TJX Rewards credit card applications to meet sales goals
Developed rapport with customers to enhance shopping experience and boost customer loyalty
Office Assistant
Olympic College
03.2021 - 06.2021
Typed 53 WPM and maintained accurate records while organizing and filing 50+ student files
Answered phone calls, providing professional and efficient communication
Managed calendars and scheduled appointments efficiently
Reviewed records to ensure thoroughness and compliance
Production Supervisor
Goodwill
02.2011 - 10.2014
Created schedules for 30+ employees
Ensure all guests' needs are met by responding to inquiries or directing to appropriate department or person
Trained new hires to successfully transition into assigned department
Applied problem-solving skills to resolve inventory discrepancies and streamline workflow processes.