Karl Burry

Experienced professional with a 16.5-year tenure at AT&T, including 11 years managing diverse teams of both outside network forces and central office employees. Recognized for exceptional performance as a service technician for 5.5 years, achieving a 100% green scorecard for 11 out of 12 months while serving as a central office manager. Played a key role in an advanced U-Verse training team, introducing innovative ideas and training to fellow technicians. Possesses excellent technical understanding of various communication companies and archetypes, having collaborated with a cable design company to upgrade cable-only systems to include high-speed broadband services (Cable TV). Additionally, accomplished SBCIII-certified technician with DirecTV (Satellite) and extensive experience as both a lead technician and manager at AT&T (Telecom). Proficient in fiber optic communications and wireless solutions for ALDOT. Diligent [Desired Position] with a strong foundation in network infrastructure and troubleshooting. Proven track record in managing network installations and maintenance, ensuring minimal downtime and robust connectivity. Demonstrates expertise in problem-solving and customer service to optimize overall network performance. Prepared for the demands of field operations as a professional network expert, known for enhancing network reliability through timely installations and repairs. Emphasizes collaboration and adaptability to drive team success and operational efficiency. Proficient in diagnosing issues, configuring hardware, and maintaining network security.

• [State] Driver's License