Karl Chang
Fort Lauderdale,FL
Summary
Highly knowledgeable and service driven with extensive experience in air conditioning and appliance repair. Consistently exceeds expectations in high pressure, fast-paced environments. An experienced leader with a sound understanding of technical skills combined with excellent customer service skills. Effective communicator with customers and team members on all levels.
Overview
33
33
years of professional experience
Work History
AC Foreman
Broward County Schools
Ft. Lauderdale, Fl
10.2023 - Current
- Oversaw daily site operations to ensure safety and efficiency by focusing on safety, operations and productivity.
- Supervised daily operations for maintenance and repair projects, ensuring efficiency and quality.
- Coordinated schedules for maintenance staff and contractors, enhancing project efficiency and resource utilization.
- Conducted inspections to verify compliance with safety standards and regulations.
- Trained new staff on operational procedures and safety practices, fostering a culture of safety and compliance.
- Managed workflow to increase efficiency of operations team.
- Implemented procedures to enhance team collaboration and performance.
- Inspected tools, materials, and equipment to ensure quality standards were met.
- Ensured all workers adhered to company policies and procedures.
- Assessed work area conditions for potential hazards or risks.
- Provided guidance, direction, and technical assistance to crew members.
- Set clear expectations and motivated crews to achieve project goals consistently.
- Communicated with employees to demonstrate high standards and mitigate issues.
- Coordinated with other departments to ensure project deadlines were met.
- Resolved conflicts between workers in a timely manner.
- Communicated with school administrators regarding project updates.
- Communicated with suppliers and coordinated delivery of supplies to job sites.
AC Lead Manager AC/Refrigeration and Air Conditioning Technician
Broward County Schools
Fort Lauderdale, Florida
06.2015 - Current
- Working as the AC lead manager, I embraced the opportunity to lead and develop a team of 13 persons that repair and install HVAC systems in various schools.
- Coordinated with principals and assistant principals to identify and resolve HVAC-related issues in schools.
- Optimized team schedules to coordinate priority projects.
- Led meetings with vendors to ensure purchase and acquisition of HVAC parts and equipment.
- Assisted technicians in completing required work while providing on-the-job training.
- Provided technical guidance to crew members when needed.
- Communicated with management regarding production challenges and resource needs.
- Resolved conflicts between employees regarding work assignments, fostering a collaborative team environment. between employees regarding work assignments or job performance issues.
AC Technician
Broward County Schools
Ft. Lauderdale, Fl
01.2004 - Current
- Diagnosed technical issues and implemented solutions effectively.
- Performed troubleshooting and repair of equipment in accordance with manufacturer specifications.
- Conducted routine maintenance on equipment to ensure functionality.
- Conducted preventive maintenance procedures according to established schedules.
- Replaced defective components to restore equipment functionality.
- Installed new components or replaced defective parts to restore functionality.
- Followed safety practices to safeguard against injury and damage to property.
- Completed scheduled appointments on time to drive quality service.
Field Supervisor
Service America
Ft. lauderdale, FL
09.1993 - 12.2003
- As the field supervisor for Service America I hired, trained and developed a 7 member team which focused on providing exceptional service to customers in need.
- Trained workers in equipment operation, safety procedures and company policies.
- Evaluated employees' performance through periodic reviews; took appropriate disciplinary action.
- Ensured compliance with company policies and procedures as well as applicable laws and regulations.
- Tracked inventory levels of parts and supplies used in the field operations department.
- Fostered strong communication between field and office staff, enhancing project coordination and execution.
Education
Heating Ventilation and air Conditioning
Atlantic Technical College
Pompano Beach, FL08-1993
High School Diploma
Dillard High School
Fort Lauderdale, FL06-1989
Skills
- A/C troubleshooting
- Equipment maintenance
- Safety compliance
- Technical training
- Project management
- Team coordination
- Leadership coaching
- Budget management
- Client relationship management
Timeline
AC Foreman
Broward County Schools
10.2023 - Current
AC Lead Manager AC/Refrigeration and Air Conditioning Technician
Broward County Schools
06.2015 - Current
AC Technician
Broward County Schools
01.2004 - Current
Field Supervisor
Service America
09.1993 - 12.2003
Heating Ventilation and air Conditioning
Atlantic Technical College
High School Diploma
Dillard High School