Work Preference
Summary
Overview
Work History
Education
Skills
Other
Timeline
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Open To Work

Karl Chukwumerije

Austin,TX

Work Preference

Job Search Status

Open to work

Location Preference

RemoteHybrid

Summary

Warehouse professional with extensive experience in customer service and technical support. Demonstrated ability to manage customer queries effectively, ensuring satisfaction while adhering to safety standards. Committed to continuous improvement and skill enhancement through ongoing certification.

Overview

5
5
years of professional experience

Work History

Customer Support Specialist

Beltop Entertainment
FCT, Nigeria
09.2024 - 07.2026
  • Handled customer inquiries regarding products and services to ensure satisfaction.
  • Resolved issues through effective communication and problem-solving techniques.
  • Documented customer correspondence in CRM for tracking requests and solutions.

Transit Operator

MTM Transportation
Austin, Texas
04.2023 - 08.2024
  • Addressed passenger inquiries and concerns to deliver exceptional customer service.
  • Operated transit vehicles in compliance with safety protocols and route guidelines.
  • Conducted routine vehicle inspections to uphold operational safety standards.

OPERATOR

EVS Metals
Pflugerville, TX
11.2021 - 03.2023
  • Operated sit-down forklift to efficiently transport pallets, products, and materials, supporting overall warehouse operations.
  • Maintained clean, organized work area, ensuring compliance with warehouse safety procedures.
  • Processed and shaped metal materials using advanced machinery to streamline production flow.

Education

Bachelor of Business Administration -

University of Toledo
Toledo, OH
05-2016

Associate of Science - Networking

Houston Community College
Houston, TX
05-2013

Skills

  • Customer service
  • Technical support
  • Order fulfillment
  • Safety procedures
  • Issue resolution
  • Problem resolution
  • Effective communication
  • CRM management
  • Organizational skills

Other

Available for full-time, multiple shifts, weekends, and overtime.

Timeline

Customer Support Specialist

Beltop Entertainment
09.2024 - 07.2026

Transit Operator

MTM Transportation
04.2023 - 08.2024

OPERATOR

EVS Metals
11.2021 - 03.2023

Bachelor of Business Administration -

University of Toledo

Associate of Science - Networking

Houston Community College
Karl Chukwumerije