Summary
Overview
Work History
Education
Skills
MILITARY EXPERIENCE
LEADERSHIP
Timeline
Generic
Karl Fetter

Karl Fetter

Maryland Heights,MO

Summary

Experienced business professional ready for a leadership role, skilled in managing operations and driving business success. Proven track record of overseeing daily operations, implementing strategic plans, and optimizing resources. Focused on team collaboration and achieving results, with a reputation for reliability and adaptability. Expertise in financial management, staff development, and customer relations. Seeking a challenging administrative position to utilize organizational skills, contribute to achieving set goals, and foster a positive team environment.

Overview

24
24
years of professional experience

Work History

Owner/Operator

Wing and A Prayer Food Truck
09.2023 - Current
  • Managed inventory control, food preparation, scheduling, and financial management, as well as vehicle maintenance.
  • Developed and implemented successful marketing strategies, resulting in increased brand awareness and customer base.
  • Kept all building areas and equipment functional and well-organized to promote business performance.
  • Evaluated company performance against objectives, adjusting strategies as needed to achieve desired results.
  • Negotiated contracts with vendors to secure favorable terms for the business.
  • Serving high volumes of customers with 100% accuracy in a very high paced environment.
  • Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
  • Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
  • Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.

Estates Processing

Edward Jones Investments
06.2009 - 02.2024
  • Estates associate for 12 years processing 75-100 legal documents daily. Expert in processing bonds and CDs that hold the death redemption feature submitting redemption packets to the issuers. Highly proficient interpreting trusts, probates, wills and death certificates for estates processing of inheritance requests.
  • Escheatment/unclaimed property processor for 3 years filing unclaimed property reports to all 50 states and U.S. territories with 100% accuracy on a time sensitive schedule. Prevented 98% of identified dormant accounts from being turned over to the state by locating clients.
  • Authored and designed over 120 job aides regarding unclaimed property and streamlined the process by eliminating the need for printed documents.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Adaptable and proficient in learning new concepts quickly and efficiently.

Fraud Investigations

Western Union
12.2001 - 06.2008
  • Supported a team of 8 managers and assisted law enforcement agencies and attorneys general with investigations. Designed and maintained Excel spreadsheets to track fraud statistics.
  • Experienced with Anti-Money Laundering scenarios and the Bank Secrecy Act (BSA).
  • Spearheaded fraud investigations by gathering evidence, interviewing witnesses, and documenting findings in a clear and concise manner.
  • Evaluated complex financial records during fraud investigations to identify patterns of deception or illegal activities.
  • Reported findings of fraud investigations to appropriate state agencies and officials.
  • Coordinated fraud investigations with law enforcement agencies, regulatory agencies and other relevant entities.
  • Conducted fraud investigations as necessary, providing thorough analysis and documentation to support findings.
  • Produced detailed reports of fraud investigations and presented findings to senior management.
  • Conducted thorough internal investigations, identifying instances of theft or fraud and taking appropriate action.
  • Reduced fraudulent transactions by implementing advanced monitoring systems and timely alerts to customers.

Education

Biology

Southern Illinois University
Edwardsville, IL
01.1996

High School - drafting and art

Granite City Senior High School
Granite City, IL
06-1987

Skills

  • Expert-level proficiency in Microsoft Office
  • Documentation and reporting
  • Business planning
  • Attention to detail
  • Time management
  • Organization Skills
  • Teamwork
  • Verbal and written communication
  • Adaptability and Flexibility
  • Leadership
  • Problem Solving
  • Administrative Skills

MILITARY EXPERIENCE

  • 1990 - 1994 U.S. Navy – Active Duty Radio Communications Specialist Responsible for outgoing radio message transmissions to Naval Fleet with 100% accuracy. Ensured accurate distribution of incoming classified documents to over 75 departments with 100% accuracy. Conducted routine maintenance on communications equipment to ensure peak performance.
  • 1994 - 2004 U.S. Navy – Reserve Duty Radio Communications Specialist Responsible for maintaining mobile radio equipment and training manuals for monthly training missions. Coordinated mobile camp sites to conduct mock scenarios of invasions.
  • 2004 - 2014 U.S. Army – Reserve Duty Mortuary Affairs Specialist Completed Mortuary Affairs training with extensive emphasis on leading teams to recover fallen soldiers in preparation to return them and their personal effects home to their families. As a squad leader, mentored junior soldiers in leadership skills and progression towards promotions.

LEADERSHIP

Ability to manage multiple projects simultaneously and meet tight deadlines, while maintaining the highest standards of quality. Currently operating a food truck on a daily schedule with multiple locations on some days. Led the Escheatment/unclaimed property team for 1 year while processing all reports. Achieved the enlisted rank of Petty officer 2nd Class in the Navy and Seargent (E-5) in the Army reserve components. Currently leading a boys ministry, Royal Rangers as outpost coordinator and Senior Commander mentoring 35-40 boys on a weekly basis.

Timeline

Owner/Operator

Wing and A Prayer Food Truck
09.2023 - Current

Estates Processing

Edward Jones Investments
06.2009 - 02.2024

Fraud Investigations

Western Union
12.2001 - 06.2008

Biology

Southern Illinois University

High School - drafting and art

Granite City Senior High School

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