Summary
Overview
Work History
Education
Skills
Timeline
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Karl Grimm

Holland,MI

Summary

Strategic minded solution professional committed to fully understanding business problems and devising cost-effective, creative, and scalable solutions. Works well cross-functionally, and can be a representative for the sales, technology and services side of the business.

Overview

6
6
years of professional experience

Work History

Solution Architect

Qualtrics
01.2021 - Current
  • Designed and scoped quantitative and qualitative research programs, providing solutions both through our technology and our services teams
  • Generated average of 3.1 million in revenue per quarter in role
  • Managed relationships with vendors and ensured 50% margin across all technology and services sold
  • Acted as liaison between sales teams and delivery teams

Research Consultant

Qualtrics
04.2018 - 01.2021
  • Designed, programmed, and deeply analyzed research projects that tackled clients' most pressing business questions
  • Presented research results to executive level audiences
  • Project types ran include but were not limited to: brand trackers, customer experience studies, concept tests, segmentation studies, attitudes & usage studies, and crisis analyses
  • Deeply analyzed data sets to find common themes and statistically significant differences in audiences

Enterprise Product Specialist

Qualtrics
09.2017 - 04.2018
  • Worked with highest spend and highest sensitivity clients on their most critical program and software issues
  • Performed at 180% productivity, leading department, with over 5,000 unique client interactions
  • Became a technology expert employee experience, one of our main business lines
  • Helped streamline repair processes and update procedures for support action consistency.

Education

Bachelor of Arts - Economics

Northwestern University
Evanston, IL
06.2017

Skills

  • Project Scopes
  • Research knowledge
  • Software Solutions
  • Client Requirements
  • Project Proposals
  • Mission Critical Applications
  • Systems Thinking
  • Web Applications
  • Plan Agile Sprints
  • Technology Best Practices

Timeline

Solution Architect

Qualtrics
01.2021 - Current

Research Consultant

Qualtrics
04.2018 - 01.2021

Enterprise Product Specialist

Qualtrics
09.2017 - 04.2018

Bachelor of Arts - Economics

Northwestern University

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Karl Grimm