Karl Ingram
Seattle,WA
Summary
With a proven track record at Safeway, I've spearheaded initiatives that enhanced store operations and team dynamics, demonstrating exceptional skills in employee supervision and customer service. My strategic approach to recruitment and innovative merchandising significantly contributed to store growth, showcasing my ability to motivate teams and resolve conflicts effectively.
Overview
7
7
years of professional experience
Work History
Assistant Store Director
Safeway
07.2023 - Current
- Responded to customer complaints and comments.
- Oversaw scheduling, maintaining adequate staff coverage while minimizing labor costs.
- Maintained a clean, safe, and organized store environment for both customers and employees.
- Supervised associates by providing direction and instruction for stocking shelves, rotating stock, and receiving deliveries.
- Collaborated with the Store Director to develop and execute strategic plans for store growth.
Grocery Manager
Safeway
02.2021 - Current
- Enhanced store presentation through regular merchandising updates and innovative display techniques.
- Cultivated strong relationships with key suppliers, negotiating favorable terms for bulk purchases or exclusive promotions.
- Reviewed inventory levels and placed orders for products and merchandise for restocking purposes.
- Assisted in recruiting, hiring and training of team members.
- Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers.
Recruiting Coordinator
Safeway
10.2020 - Current
- Operated and maintained applicant tracking and candidate management systems.
- Reached out to qualified referral candidates to obtain applications.
- Coordinated incoming job requisitions and applications.
- Coordinated and attended job fairs to expand company presence and attract qualified candidates for open positions.
- Managed job postings on various platforms, increasing visibility and attracting top talent for open positions.
Cashier Floor Supervisor
Safeway
03.2020 - Current
- Streamlined communication between cashier staff and other departments to improve overall store operations.
- Ensured accurate pricing by regularly updating price tags on shelves as per store policies.
- Evaluated cashier performance regularly through reviews, identifying areas for improvement or further training required.
- Reduced wait times for customers through effective management of cashier team.
Team Lead - Cashier
Ezells Famous Fried Chicken
11.2017 - 03.2020
- Managed schedules, accepted time off requests and found coverage for short shifts.
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Influenced positive change within the organization through strategic thinking, innovation, problem-solving abilities, and consistent leadership style.
Education
High School Diploma -
Garfield High School
Seattle, WA06.2018
Skills
- Store operations
- Employee Supervision
- Team Management
- Employee Motivation
- Recruitment and hiring
- Customer Service
- Conflict Resolution
- Team Development
Timeline
Assistant Store Director
Safeway
07.2023 - Current
Grocery Manager
Safeway
02.2021 - Current
Recruiting Coordinator
Safeway
10.2020 - Current
Cashier Floor Supervisor
Safeway
03.2020 - Current
Team Lead - Cashier
Ezells Famous Fried Chicken
11.2017 - 03.2020
High School Diploma -
Garfield High School
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