Karl Payne
Winter Haven,FL
Summary
Experienced Senior Field Specialist, Training with 30-year track record of success in drug and alcohol industry training and collections. Adept at working with both groups and individuals to drive educational material home and make an impact. Focused, reliable and results-driven with good safety records and attention to detail. Advanced abilities in corporate training, successful at developing training plans and supplementary materials to help students excel. Works under strict deadlines and makes independent judgments about effectiveness of training. Comfortable with remote training technology and methodologies. Dedicated to maintaining optimal equipment functionality by managing accuracy and calibration requirements. Enthusiastic training professional successful at developing training plans and supplementary materials to help students excel. Works under strict deadlines and makes independent judgments about effectiveness of training. Comfortable with remote training technology and methodologies.
Overview
33
33
years of professional experience
Work History
Sr Field Specialist, Training
ExamOne, A Quest Diagnostics Co
Lenexa, KS
02.2010 - Current
- Implement training initiatives for ExamOne, Employer Solutions and Specialty Collections to drive superior quality execution, operational efficiency and industry best practices of customer satisfaction for all collection types.
- Responsible for designing and delivering all training materials, training coordination and scheduling; identifying gaps, and implementing and evaluating the effectiveness of each solutions.
- Helped establish developing and implementation for all standards of procedures (SOPs) for our drug and alcohol testing network.
Independent Contractor, Examiner
ExamOne, EMSI, Portamedic
Tampa, FL
08.1989 - 02.2010
- Responsible for completing mobile drug and alcohol collections (FAA, FRA, FMCSA), insurance physicals (life, health, disability), corporate wellness events (Disney, Mars, LLBean) and clinical trial collections (Xerox, Exxon, CSX) and adhering to each client expectation and protocols and delivering the highest customer service each and every day.
- Maintaining professional certifications as a collector and manufacturer trainer on multiple devices for both drug & alcohol (Drager, Intoximeter) and wellness divisions (Cholestech, Alere).
Education
MBA - Business Administration And Management
Capella University
Online05.2022
Skills
- Decision Making
- Management Consultation
- Clear Communication
- Cost Control and Reduction
- Critical Thinking
- Preventive Maintenance
- Training Program Design
- Leadership Development
- Training Method Development
Timeline
Sr Field Specialist, Training
ExamOne, A Quest Diagnostics Co
02.2010 - Current
Independent Contractor, Examiner
ExamOne, EMSI, Portamedic
08.1989 - 02.2010
MBA - Business Administration And Management
Capella University
Similar Profiles
Sandra Alvina BeverlySandra Alvina Beverly
Mobile Phlebotomist Technician at ExamOne, A Quest Diagnostics CompanyMobile Phlebotomist Technician at ExamOne, A Quest Diagnostics Company
Danita CountsDanita Counts
Phlebotomist at ExamOne, a Quest DiagnosticsPhlebotomist at ExamOne, a Quest Diagnostics
Melissa BurtMelissa Burt
Branch Manager II at ExamOne, A Quest Diagnostics CompanyBranch Manager II at ExamOne, A Quest Diagnostics Company