Summary
Overview
Work History
Education
Skills
Affiliates
Timeline
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Karl Then II

Lake Hopatcong,NJ

Summary

Resourceful professional in installation, maintenance, and repair with a knack for completing tasks efficiently and productively. Possess specialized skills in troubleshooting, preventive maintenance, and equipment safety protocols. Excel in time management, problem-solving, and teamwork to deliver high-quality workmanship on schedule.

Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.

Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.

Overview

21
21
years of professional experience

Work History

Field Service Technician

Optimum
Sparta, New Jersey
10.2023 - Current
  • Inspected and tested mechanical products to locate defects or malfunctions.
  • Coordinated repair and maintenance plans with co-workers and supervisors ahead of scheduled projects.
  • Delivered outstanding customer service on field visits to meet corporate guidelines.
  • Installed new components or replaced defective parts to restore functionality.

Laborer

Global fiber optics (GFO)
Wharton, New Jersey
09.2021 - 10.2023
  • Inspected finished projects for quality assurance purposes before handing off to customer.
  • Sorted and placed materials or items on racks, shelves or in bins to keep warehouse organized.
  • Performed repetitive assembly tasks with hand and power tools and automated equipment.

Installed camera systems in apartment buildings running fiber optic and cat5 cable

Installation of 4g/5g cell sites on telephone poles in various shore points and Newark NJ

Laborer

Wilcox residential construction
Denville, New Jersey
08.2019 - 09.2021
  • Assisted with diverse construction challenges to help team and customer.
  • Collaborated with team members to complete assigned tasks and meet tight deadlines.
  • Operated various power tools such as drills and saws safely while following manufacturer's instructions.
  • Cut materials into specified sizes for installation using tile cutters and power saws.

Delivery Driver

FedEx
Rockaway, New Jersey
07.2017 - 08.2019
  • Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
  • Navigated routes with relevant map programs and GPS systems.
  • Loaded, secured, and unloaded cargo in a safe and timely manner.
  • Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
  • Received daily delivery instructions and route assignments from dispatch.

Diesel Mechanic

C&L towing and recovery
East Hanover, New Jersey
06.2015 - 07.2017
  • Completed standard inspections to assess wear and damage to vehicles.
  • Ran diagnostics on heating and cooling systems to trace faults and completed skilled repairs.
  • Inspected vehicles for safety issues and roadworthiness.
  • Diagnosed mechanical problems and made necessary repairs.
  • Optimized brake systems by adjusting and replacing components.

Warehouse Forklift Operator

CDS
Wharton, New Jersey
05.2014 - 06.2015
  • Operated forklifts to transport materials within warehouse environment.
  • Loaded and unloaded goods from trucks and storage areas.
  • Conducted routine inspections on equipment for safety compliance.
  • Boxed, labeled and added shrink wrapping to items.
  • Moved freight, stock and other materials to and from storage and production areas and loading docks.

Fireproofing technician

J&R Fondel co
Saddle Brook, New Jersey
09.2013 - 05.2014
  • Apply fireproofing materials in commercial buildings.
  • Collaborated with team members to streamline workflow processes.
  • Implemented safety protocols to maintain a secure work environment.
  • Monitored inventory levels and reported shortages for timely replenishment.
  • Maintained accurate records of equipment maintenance and repairs performed.
  • Followed safety practices to safeguard against injury and damage to property.

Customer Service Manager

Karl Then service
Jefferson, NJ, NJ
08.2010 - 09.2013
  • Customer relations
  • In contact with customers to address orders and complaints
  • Processing work order billing and payments

Delivery Driver

Vinny and son pizzeria
Jefferson, NJ, NJ
08.2007 - 09.2010

Laborer

Texagon septic service
Jefferson, NJ, NJ
03.2005 - 08.2007

Education

Yamaha Bronze Cerified -

MMI (motorcycle Mechanics Institute)
Orlando, FL
03-2014

High School Diploma -

Jefferson Twp High School
Jefferson, NJ
06-2007

Certificate - High Ticket Sales

High Ticket Sales Academy
Online

Skills

  • Emergency vehicle training
  • BLS (basic life support)
  • CPR
  • Equipment maintenance
  • Diagnostic testing
  • Technical troubleshooting
  • Customer service
  • Installation techniques
  • Team collaboration
  • Quality assurance
  • Tools operation
  • Effective communication
  • Time management
  • Problem-solving
  • Network connectivity
  • Service quality
  • Field repairs
  • Courteous and professional
  • Prioritization and time management
  • Valid Driver's license
  • Relationship building
  • Vehicle maintenance
  • Positive attitude
  • Preventative maintenance
  • Customer consulting

Affiliates

  • Jefferson twp. rescue squad

Timeline

Field Service Technician

Optimum
10.2023 - Current

Laborer

Global fiber optics (GFO)
09.2021 - 10.2023

Laborer

Wilcox residential construction
08.2019 - 09.2021

Delivery Driver

FedEx
07.2017 - 08.2019

Diesel Mechanic

C&L towing and recovery
06.2015 - 07.2017

Warehouse Forklift Operator

CDS
05.2014 - 06.2015

Fireproofing technician

J&R Fondel co
09.2013 - 05.2014

Customer Service Manager

Karl Then service
08.2010 - 09.2013

Delivery Driver

Vinny and son pizzeria
08.2007 - 09.2010

Laborer

Texagon septic service
03.2005 - 08.2007

Yamaha Bronze Cerified -

MMI (motorcycle Mechanics Institute)

High School Diploma -

Jefferson Twp High School

Certificate - High Ticket Sales

High Ticket Sales Academy