Summary
Overview
Work History
Education
Militaryexperience
Timeline
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Karl Williams

Los Angeles,CA

Summary

  • Position within the restaurant field, which offers a high level of challenge, responsibility, and the opportunity for continued career growth.

  • Strong background in management, P&L, staff training, and development.
  • Well-versed in the development and implementation of new programs and processes that consistently see all operations to their maximum potential in the marketplace.
  • Adept in the recruitment, training, and supervision of all levels of personnel and in ensuring that all personnel meet and exceed organizational expectations.
  • Proficient in overseeing daily operations, as well as liquor, beer and wine inventory, payroll, booking entertainment and special events.
  • Excellent organizational, communication, analytical, and people skills.

Overview

27
27
years of professional experience

Work History

General Manager

Cali Love Pies
Los Angeles, CA
06.2023 - Current
  • Responsible for the day-to-day operations of the business, including hiring, training, and managing staff, as well as ensuring co
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Implemented business strategies, increasing revenue, and effectively targeting new markets.
  • Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
  • Trained and guided team members to maintain high productivity and performance metrics.

General Manager/ Area General Manager

Jane Bakery
06.2012 - 12.2022
  • Oversee the daily operation of 4 restaurant’s/ bakeries
  • Presided over operation which consistently exceeded all profitability objectives, with restaurant/bakeries grossing more than $6.5 million per year
  • Oprah’s Favorite Things 3 years running
  • Work to meet sales goals vs
  • Prior year
  • Manage food, labor, material costs, and other controllable expenses
  • Implemented new grab and go breakfast and lunch menu at the start of the Pandemic sales exceeded expectation 225,000
  • Recruit, select, and train qualified General Managers
  • Ensure proper Labor Laws, Health Codes and safety procedures are being followed
  • Ensured that all financial reporting and personnel/payroll related administrative duties are completed accurately and on time

General Manager

Townhouse Restaurant
Sherman Oaks, California
01.2009 - 12.2011
  • Company Overview: A corporate Chicago base, 200-seat restaurant/bar with a patio accommodating 50
  • Responsible for managing day to day restaurant operations, staff training and supervision, workflow coordination, scheduling all front-of-house employees (60 staff members, recruitment, staff evaluation, conducting pre-shift meetings, conducting daily line checks, including expo line, (to ensure food quality and freshness), overseeing closing procedures, preparing daily sales reports, cash control, quality assurance, LBW
  • Inventory, payroll, and customer relations
  • Established and implemented service standards by scrutinizing all aspects of the guest experience from start to finish, and intervened to correct any shortfalls, and coached and counseled staff to achieve the highest quality of service
  • Presided over an operation which consistently exceeded all profitability objectives, with restaurant grossing more than $3.5 million per year
  • Personally recruited, trained, and mentored all levels of front-of-the-house personnel
  • A corporate Chicago base, 200-seat restaurant/bar with a patio accommodating 50

Entertainment Director

MONSOON CAFE
Santa Monica, California
01.1998 - 12.2008
  • Company Overview: A 425-seat restaurant and lounge at the Santa Monica Promenade, which consisted of more than 12,000 square-feet, and included entertainment facilities
  • Responsible for directing day to day operations, profit and loss, training and supervision of support staff, recruitment, food and labor costing, inventory control, marketing strategy development, advertising, party, and special event coordination, overseeing on-site entertainment, quality assurance, customer service, and handling a wide variety of special projects
  • Spearheaded the successful transition of a major restaurant/lounge into one of the area’s premier, upscale venues, one which saw revenues more than $7.5 million per year
  • Brought in live entertainment to the restaurant for the first time, which included a diverse roster of acts which attracted a consistent customer flow
  • Planned and executed countless major events and parties during tenure, which included private parties, movie screenings, and other special events
  • A 425-seat restaurant and lounge at the Santa Monica Promenade, which consisted of more than 12,000 square-feet, and included entertainment facilities

Education

Bachelor of Arts - Telecommunications

MORGAN STATE UNIVERSITY
Baltimore, Maryland

Militaryexperience

United States Army, Signal Officer, Honorably discharged

Timeline

General Manager

Cali Love Pies
06.2023 - Current

General Manager/ Area General Manager

Jane Bakery
06.2012 - 12.2022

General Manager

Townhouse Restaurant
01.2009 - 12.2011

Entertainment Director

MONSOON CAFE
01.1998 - 12.2008

Bachelor of Arts - Telecommunications

MORGAN STATE UNIVERSITY

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