Karla Aguilar
Sedona,AZ
Summary
Promote employee motivation and keep department operation aligned with goals by leveraging proactive management style. Encouraging with employees and diplomatic in mediating conflicts to enhance satisfaction and team collaboration. Excellent relationship-builder with good communication, time management and multitasking skills focused on boosting business short- and long-term success.
Overview
15
15
years of professional experience
Work History
Department Head
Home Depot
02.2020 - Current
- Promote a positive work environment by fostering teamwork, open communication, and recognition of accomplishments among employees.
- Mentored junior team members, providing guidance and support to foster professional growth and success.
- Maintained organized inventory with accurate records through proper ordering, tracking and auditing procedures. Served as a liaison between department and other divisions within the company, facilitating strong working relationships that contributed to successful projects.
- Evaluated performance continuously to identify areas in need of improvement and implement strategies to keep team on-track.
Restaurant Manager
Denny’s
02.2018 - 09.2019
- Managed daily operations to ensure high level of efficiency, consistency, and quality in both food and service.
- Promoted positive work environment with proactive conflict resolution strategies and team-building activities.
- Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
- Ensured compliance with local health department regulations through regular staff training sessions and facility inspections.
Auxiliary Manager
L’Auberge De Sedona
06.2016 - 12.2017
- Mentored new employees, providing guidance on company policies, procedures, and best practices.
- Managed budgets effectively, ensuring optimal resource allocation without compromising quality or service delivery standards.
- Maintained open lines of communication between upper management and frontline staff members, enabling swift resolution of any issues that arose during day-to-day operations.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Assistant Housekeeping Manager
Orchards
04.2016 - 11.2016
- Streamlined daily operations for increased efficiency with implementation of effective scheduling strategies.
- Facilitated cross-departmental cooperation between housekeeping management team members on various initiatives.
- Successfully maintained excellent scores on internal audits by staying up-to-date with best practices in the housekeeping industry.
- Enhanced team productivity by providing ongoing training and support to housekeeping staff members.
Housekeeping Manager
The Service Companies
06.2010 - 01.2016
- Supervised inventory and team resources for 50 + members to ensure smooth operations
- Task force Member for new hotel openings
- Managed team productivity and workflow to exceed quality standards.
- Completed schedules, shift reports, and other business documentation.
- Collaborated with other departments to coordinate special events and ensure seamless execution of services across all areas of the hotel.
- Evaluated employee performance and developed improvement plans.
- Trained and mentored all new personnel to maximize quality of service and performance.
Education
High School Diploma -
Mingus Union High School
Cottonwood, AZSkills
- Operational planning
- Assignment delegation
- Employee hiring
- Staff development
- Workforce planning
- Relationship building and management
Languages
Spanish
Professional Working
Timeline
Department Head
Home Depot
02.2020 - Current
Restaurant Manager
Denny’s
02.2018 - 09.2019
Auxiliary Manager
L’Auberge De Sedona
06.2016 - 12.2017
Assistant Housekeeping Manager
Orchards
04.2016 - 11.2016
Housekeeping Manager
The Service Companies
06.2010 - 01.2016
High School Diploma -
Mingus Union High School
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