Karla Alfaro
Summary
Dedicated professional with a strong foundation in customer relationship management and team collaboration. Proven ability to enhance customer experiences through effective communication and timely service.
Overview
6
6
years of professional experience
Work History
Bank Accountant
SouthSide Bank
Tyler, TX
09.2020 - 04.2026
- Managed daily financial transactions and reconciled accounts for accurate reporting.
- Analyzed account discrepancies and resolved issues promptly with clients or staff.
- Investigated irregularities in bank account activity and prepared necessary documentation for resolution.
- Assisted with the preparation of monthly, quarterly and annual financial statements.
- Gathered banking transactions via statements, recorded activity in Excel format and reconciled balances.
- Collaborated with team members to improve accounting processes and workflows.
- Provided support to other departments by responding to inquiries related to bank accounts or transactions.
- Worked closely with auditors to provide requested information for audits.
- Account & maintain for monthly accruals & prepaids,
Food Runner
Don Juan's Mexican Restaurant
Tyler, Texas
04.2026 - Current
- Delivered food orders promptly to ensure guest satisfaction.
- Communicated with kitchen staff to confirm order accuracy and timing.
- Managed food presentation standards to enhance dining experience.
- Collaborated with colleagues to streamline workflow during peak hours.
- Maintained knowledge of menu items to assist guests effectively.
- Ensured that all orders were correct before leaving the kitchen area.
- Responded promptly to customer inquiries and requests for additional items or services.
Front-End Supervisor Cashier
Super 1 Foods
Tyler, TX
08.2025 - 04.2026
- Supervised daily operations and staff activities at grocery store.
- Assisted customers with inquiries, ensuring a positive shopping experience.
- Monitored cash drawers in checkouts to verify adequate cash supply.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Performed daily audits on registers and safe counts to verify accuracy of funds on hand.
- Assisted management team in developing operational strategies that improved overall store performance.
Education
Master of Science - Accounting
East Texas A&M University
Commerce, TX08-2023
Bachelor of Arts - Business Administration-Accounting
The University of Texas At Tyler
Tyler, TX12-2020
Skills
- Financial analysis
- Account reconciliation
- Regulatory compliance
- General ledger management
- Transaction auditing
- Data entry accuracy
- Customer relationship management
- Team collaboration
Languages
Spanish
Professional
Timeline
Food Runner
Don Juan's Mexican Restaurant
04.2026 - Current
Front-End Supervisor Cashier
Super 1 Foods
08.2025 - 04.2026
Bank Accountant
SouthSide Bank
09.2020 - 04.2026
Master of Science - Accounting
East Texas A&M University
Bachelor of Arts - Business Administration-Accounting
The University of Texas At Tyler