Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

KARLA ALFONSO MOLINA

Hialeah Gardens

Summary

Highly organized and dependable candidate excelling in managing multiple priorities with a positive attitude. Skilled multitasker with a superior work ethic and strong teamwork abilities. Known for being a reliable and dedicated team player, approaching tasks with a hardworking and resourceful mindset. Demonstrates a willingness to take on added responsibilities to achieve both team and personal goals.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Server/Bartender

Trump National Doral Miami
06.2021 - Current
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Noted special patron requests and followed up with kitchen to confirm delivery.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Displayed enthusiasm and promoted excellent service to customers.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.

Master Control Operator

United Teleports
01.2019 - 06.2021
  • Monitored 40 channels to ensure there was no problem
  • Fixed any operational problem happening to any channel
  • Identified machinery issues and repaired parts to keep equipment up and running
  • Operating with a vigilant manor by reading email and responding right away
  • Placed commercial breaks during sports programming, newscasts and TV shows
  • Assessed channels to verify compliance with federal regulations
  • Developed sharp problem-solving and decision-making skills from staying composed in highly stressful environment
  • Resolved equipment issues by identifying problems and utilizing appropriate troubleshooting methods
  • Conferred with station personnel to enhance audio and video levels during programs
  • Previewed scheduled programs to verify signal functionality and transmission readiness
  • Troubleshot and resolved customer issues
  • Mentored junior technicians in equipment operations.

Education

Bachelor of Science - Crime Scene Investigations

Miami Dade College
05.2024

Associate of Arts - Criminal Justice

Miami Dade College
05.2022

High School Diploma -

Hialeah Gardens Senior High School
Hialeah Gardens, FL
05.2020

Skills

  • Bilingual Communication
  • People skills
  • Team collaboration
  • Active Listening
  • Study Protocols
  • Effective communication
  • Issue resolution
  • Time management
  • Reliable and trustworthy
  • Fingerprint analysis

Languages

Spanish
Native or Bilingual

Certification

  • Homeland Security, Miami Dade Collage - Awarded April 2024

Timeline

Server/Bartender

Trump National Doral Miami
06.2021 - Current

Master Control Operator

United Teleports
01.2019 - 06.2021

Associate of Arts - Criminal Justice

Miami Dade College

High School Diploma -

Hialeah Gardens Senior High School

Bachelor of Science - Crime Scene Investigations

Miami Dade College

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KARLA ALFONSO MOLINA