Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
Generic

Karla Ardon

Abilene,TX

Summary

Experienced administrative professional with a strong background in various departments. Demonstrates exceptional customer service, organizational skills, and attention to detail. Known for adaptability and quick learning, effectively manages schedules, coordinates tasks, and ensures smooth office operations. Excellent communication and problem-solving abilities. Always strives for efficiency in all endeavors.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Human Resources Administrator

Intire Health
01.2016 - 05.2024
  • Supported HR Functions with emphasis on record keeping, data entry, payroll, benefits, and other general HR tasks.
  • Facilitated onboarding sessions and on-the-job training for new hires bolstering position knowledge and skillset.
  • Managed employee recordkeeping, updating personnel files accurately and ensuring proper documentation of employment-related actions such as promotions or disciplinary measures.
  • Collaborated with department managers on workforce planning efforts, identifying staffing needs and ensuring appropriate resource allocation.

Payroll Administrator

  • Managed payroll data entry and processing for 100+ employees/contractors to comply with predetermined company guidelines.
  • Assisted employees with inquiries regarding their paychecks, deductions, and other related issues, providing clear and concise communications.
  • Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
  • Provided customer service to employees regarding payroll inquiries and issues.
  • Reduced payroll errors by conducting thorough audits and resolving discrepancies in a timely manner.
  • Prepared year-end reports for W-2s and 1099s, ensuring accuracy and timeliness in tax filing.
  • Ensured compliance with federal, state, and local tax regulations through meticulous record-keeping and accurate reporting.
  • Maintained strict confidentiality of all payroll information and records.

Benefits Coordinator

  • Coordinated annual open enrollment process for employee benefits, ensuring seamless integration into the payroll system. Explaining benefits in easy to understand terms in order to educate each on available options.
  • Served as primary point of contact for employee benefits inquiries, resolving issues promptly and accurately.
  • Developed strong relationships with carrier representatives to address claims issues effectively while advocating for the best interests of employees.
  • Managed leave administration process, including FMLA requests, ensuring proper documentation and communication with employees.

Medical Assistant

Injury and Rehab Center & Intire Tox Screen
08.2015 - 01.2016
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.

Cashier

The Children's Place
02.2015 - 07.2015
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Cashier

Texas Style Burgers & Wings
02.2012 - 02.2015
  • Greeted customers entering store and responded promptly to customer needs.
  • Reduced wait times by quickly completing customer orders and coordinating with kitchen staff for timely food preparation.
  • Streamlines workflow by maintaining a clean, organized cashier station for smooth operations.
  • Balanced multiple responsibilities simultaneously, prioritizing tasks according to immediate needs of the restaurant operations.
  • Performed end-of-shifts duties such as cleaning cashier stations, counting cash drawers, restocking supplies as needed.


Education

Medical Assistant Diploma -

Kaplan College
08.2015

High School Diploma -

Sam Houston High School
08.2011

Skills

  • Customer Service
  • Time Management
  • Attention to Detail
  • Multitasking Abilities
  • Problem-Solving
  • Adaptability and Flexibility
  • Organizational Skills
  • Excellent Communication
  • Reliability
  • Goal-Oriented
  • Business Administration

Certification

  • Notary Public License - State of Texas
  • Registered Medical Assistant (RMA)

Additional Information

Intire Health - Grand Prairie, TX

  • Human Resources
  • Executive Assistant of CEO
  • Executive Business Administration
  • Payroll
  • Benefits Coordination
  • Accounts Payable
  • Accounts Receivable
  • Data Entry
  • Customer Service
  • Medical Back and Front Office Support
  • Bilingual (Spanish & English)

Timeline

Human Resources Administrator

Intire Health
01.2016 - 05.2024

Medical Assistant

Injury and Rehab Center & Intire Tox Screen
08.2015 - 01.2016

Cashier

The Children's Place
02.2015 - 07.2015

Cashier

Texas Style Burgers & Wings
02.2012 - 02.2015

High School Diploma -

Sam Houston High School

Medical Assistant Diploma -

Kaplan College