Karla Arredondo
Richmond,CA
Summary
Results-driven Assistant Manager with a strong focus on customer service, team leadership, and staff training. Proven ability to enhance operational efficiency and drive guest satisfaction.
Overview
3
3
years of professional experience
Work History
Assistant Manager
El Tazumal Restaurant
San Pablo, CA
02.2020 - 07.2023
- Oversaw daily operations to ensure consistent service quality and customer satisfaction.
- Developed staff training programs to enhance team performance and operational efficiency.
- Implemented inventory management systems to optimize stock levels and minimize waste.
- Coordinated special events, enhancing guest experiences through tailored service offerings.
- Managed scheduling logistics to maintain optimal staffing during peak hours and reduce turnover rates.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Collaborated with kitchen staff to streamline food preparation processes, ensuring timely meal delivery.
- Developed strong working relationships with staff, fostering a positive work environment.
Education
High School Diploma -
Making Waves Academy
RichmondSkills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Staff training and development
- Workload management
- Policy enforcement
Languages
English
Full Professional
Spanish
Professional Working
Timeline
Assistant Manager
El Tazumal Restaurant
02.2020 - 07.2023
High School Diploma -
Making Waves Academy