Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Karla Asprea

Yonkers,NY

Summary

* Compassionate Youth Care Counselor recognized for exceptional productivity and efficient task execution with a background in counseling fields, known for high productivity and efficient task completion. Possess specialized skills in active listening, crisis intervention, behavioral management and creating tailored care plans. Strong communication, empathy skills and behavioral analysis. Excel at empathy, communication, and problem-solving to foster positive outcomes in challenging situations.

* Motivated professional with several years of experience offering office support in industry. Energetic and reputable individual possessing strong work ethic, professional demeanor and superb initiative. Exceptional customer service and decision-making. Skilled at close work with senior executive team. Robust history providing office management, support staff management, training, supervision and event planning. Excellent research, project support and organizational abilities.

Overview

1
1
Certification

Work History

Youth Care Counselor

Rising Ground Services
Yonkers, NY
  • Facilitated crisis intervention sessions in order to de-escalate situations quickly.
  • Assisted with intake interviews and provided family support services when needed.
  • Organized recreational activities that facilitated growth in teamwork, problem solving, self-esteem building skills.
  • Monitored progress of clients through observation, case notes, and reports.
  • Assisted youths in developing a better understanding of their emotions while managing them appropriately.
  • Conducted assessments of youth's physical, emotional, cognitive, and behavioral needs.
  • Provided individual and group counseling services to address issues such as mental health, social skills, and substance abuse.
  • Provided guidance on effective parenting techniques to help families work together more effectively.
  • Participated in interdisciplinary team meetings to discuss cases involving complex issues concerning at-risk youths.
  • Demonstrated cultural competency when working with diverse populations from various backgrounds.
  • Established trusting relationships with clients by creating an environment of acceptance, respect, empathy, understanding, accountability, and stability.
  • Supervised daily activities and ensured a safe environment for all youth.
  • Directed, coordinated and evaluated activities of staff and interns engaged in patient assessment and treatment.

Executive Administrative Assistant

Boars Head Provisions
, NY
  • Answered incoming telephone calls from internal and external customers promptly and professionally; transferred calls appropriately; responded to inquiries in a timely manner.
  • Maintained up-to-date contact lists of vendors and suppliers while coordinating orders as required by executives.
  • Processed accounts payable and receivable transactions accurately within set timeframes.
  • Prepared agendas for meetings; took minutes during meetings; distributed meeting notes to appropriate personnel.
  • Greeted visitors upon their arrival; directed them to the appropriate destination or person; provided general information about the organization when necessary.
  • Coordinated communications between departments to ensure timely completion of projects.
  • Developed filing systems to maintain confidential records of personnel information and business activities in accordance with company policies.
  • Developed online databases for tracking customer contacts and sales leads.
  • Reviewed and processed expense reports and invoices for accuracy and completeness.
  • Managed incoming mail by sorting out items that needed immediate attention or forwarding it on to the appropriate department or individual for action or response.
  • Ordered office supplies as needed while monitoring inventory levels to ensure adequate stock is available at all times.
  • Prepared monthly financial statements according to established deadlines.
  • Created spreadsheets using Excel software programs including formulas, macros and pivot tables.
  • Assisted in preparing marketing materials such as brochures and flyers for distribution at trade shows and other events.
  • Managed director's calendar and prepared meeting agenda and materials.
  • Arranged appropriate travel, visas, agendas, necessary contacts and other information for executive travel.
  • Entered customer information and updates in database system to track leads, interactions, relationships and propel sales opportunities.
  • Managed and tracked expenses to meet company budget requirements.
  • Set up meeting and event logistics for senior management and updated calendars.
  • Tackled and addressed top-level, high-priority issues with professional administrative discretion.

Education

High School Diploma -

Liceo Libano

Skills

  • Crisis intervention
  • Behavioral assessments
  • Group counseling
  • Therapeutic communication
  • Educational support
  • Child development
  • Youth advocacy
  • Case management proficiency
  • Patient intake
  • Program planning
  • Shelter arrangements
  • Life skills teaching
  • Customer relationship management
  • Project coordination
  • Financial transaction processing
  • Client progress monitoring
  • Data management
  • Time management
  • Conflict resolution
  • Organizational skills
  • Event planning
  • Attention to detail
  • Multitasking
  • Written communication

Certification

  • First Aid - CPR Certified.
  • Reporter Child Abuse and Neglect.
  • Common Health and Mental Heath Diagnosis.
  • Pat Down and Searches
  • Child Friendly and Trauma Informed Interviewing.
  • Sexual Harassment NY State Training.
  • Active Shooter Response.
  • Child Development.
  • Justice Center Code of Conduct.
  • PSA Reporting.
  • Behavior Management.

Languages

Spanish
Native/ Bilingual

Timeline

Youth Care Counselor

Rising Ground Services

Executive Administrative Assistant

Boars Head Provisions

High School Diploma -

Liceo Libano

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