Karla Aviles Olayo
Chicago,IL
Summary
Results-driven bilingual sales executive with expertise in sales presentations, objection handling, and territory management. Proven ability to enhance customer engagement and drive sales growth through strategic relationship building. Known for strong communication skills and the ability to learn quickly.
Overview
13
13
years of professional experience
Work History
Sales Executive
Golf Mill Ford
Niles, IL
01.2026 - Current
- Developed and maintained relationships with clients to drive sales growth.
- Collaborated with management to implement promotional strategies boosting customer engagement.
- Conducted market research to identify new business opportunities and target demographics.
- Implemented customer feedback systems, enhancing service delivery and satisfaction rates.
- Led negotiations for high-value contracts, ensuring favorable terms for the dealership.
Business Development Executive
Marino Chrysler Jeep Dodge Ram
Chicago, IL
09.2020 - 12.2025
- Developed and maintained relationships with key clients to drive business growth.
- Conducted market research to identify emerging trends and opportunities for expansion.
- Collaborated with sales teams to create targeted marketing strategies and promotional campaigns.
- Analyzed sales data to assess performance and recommend adjustments for improvement.
Sales Merchandiser
Dietz & Watson
Chicago, IL
09.2017 - 09.2020
- Developed and executed merchandising strategies to enhance product visibility and sales performance.
- Analyzed store layouts to optimize product placement and maximize customer engagement.
- Collaborated with sales team to identify promotional opportunities and increase market share.
- Trained new staff on merchandising standards and best practices for effective in-store execution.
Student Loan Advisor
Career Education Corporation
Chicago, IL
09.2016 - 09.2017
- Provided expert guidance on student loan options and repayment plans.
- Assisted clients in understanding federal and private loan programs.
- Conducted thorough needs assessments to identify client financial goals.
- Developed and delivered educational workshops on financial literacy topics.
- Streamlined documentation processes to enhance application accuracy and efficiency.
Manager
Greenridge
Chicago, IL
02.2014 - 09.2016
- Oversaw daily operations, ensuring efficiency and adherence to safety protocols.
- Developed and implemented process improvements that enhanced workflow productivity.
- Trained and mentored team members, fostering a collaborative work environment.
- Analyzed performance metrics to identify areas for operational enhancements.
- Coordinated cross-departmental projects to align operational goals with strategic objectives.
- Accomplished multiple tasks within established timeframes.
Cashier
Jerrys Fruit Market
Chicago, IL
06.2013 - 01.2014
- Operated cash register efficiently, processing customer transactions accurately.
- Assisted customers with inquiries, enhancing overall shopping experience.
- Maintained cleanliness and organization of checkout area to ensure safety standards.
- Handled cash and credit card payments securely, minimizing discrepancies.
Retail Associate
The Limited
Chicago, IL
01.2013 - 06.2013
- Assisted customers in product selection and provided exceptional service to enhance shopping experience.
- Maintained visual merchandising standards to promote brand identity and drive sales.
- Operated point-of-sale system efficiently, ensuring accurate transactions and timely customer service.
- Collaborated with team members to restock inventory and maintain organized sales floor.
- Assisted customers with locating specific items in the store or suggesting alternative options based on their preferences.
- Processed returns and exchanges according to store policies, ensuring customer satisfaction.
- Monitored stock levels and communicated inventory needs to management for replenishment purposes.
Education
High School Diploma -
William Howard Taft High School
Chicago, ILSkills
- Customer service
- Product knowledge
- Sales expertise
- Sales presentations
- Objection handling
- Product promotions
- Upselling strategies
- Schedule coordination
- Operations
- Business networking
- Territory management
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Sales Executive
Golf Mill Ford
01.2026 - Current
Business Development Executive
Marino Chrysler Jeep Dodge Ram
09.2020 - 12.2025
Sales Merchandiser
Dietz & Watson
09.2017 - 09.2020
Student Loan Advisor
Career Education Corporation
09.2016 - 09.2017
Manager
Greenridge
02.2014 - 09.2016
Cashier
Jerrys Fruit Market
06.2013 - 01.2014
Retail Associate
The Limited
01.2013 - 06.2013
High School Diploma -
William Howard Taft High School