Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Karla Barrera

San Jose,CA

Summary

Proven in enhancing dining experiences at LB Steak House, I leveraged skills in efficient table clearing and guest relations to significantly improve service delivery. My adeptness in time management and teamwork, coupled with a knack for maintaining high cleanliness standards, contributed to a notable increase in customer satisfaction. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level busser position. Ready to help team achieve company goals. Driven Busser with 2 years of experience working with restaurant teammates. Highly skilled at cleaning and organizing while addressing customer concerns with speed, accuracy and professionalism. Committed to customer satisfaction to resolve complex issues and win customer loyalty.

Overview

4
4
years of professional experience

Work History

Busser

LB Steak House
03.2024 - Current
  • Reset and cleaned tables quickly to prepare for new customers.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Trained new staff in bussing and cleaning procedures.
  • Enhanced customer satisfaction by maintaining a clean and organized dining area.
  • Maintained high levels of cleanliness throughout shifts, contributing to overall restaurant presentation.
  • Reduced wait times for tables by quickly clearing and resetting them after guests departed.
  • Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
  • Collaborated with fellow bussers and servers to create an efficient flow during peak hours.
  • Anticipated server needs, proactively refilling water glasses and removing empty plates from tables.
  • Assisted servers in providing efficient service for improved guest experiences.
  • Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
  • Supported team members with additional tasks, promoting a positive work environment.
  • Helped manage operations of restaurants by cleaning up spills and other messes quickly to minimize hazards.
  • Worked well in diverse team settings by partnering with others to complete tasks.
  • Refilled drinks and provided extra napkins and silverware to go extra mile in serving customers.
  • Demonstrated attention to detail when setting tables according to restaurant standards.
  • Delivered smooth and timely service to customers by offering additional silverware, extra napkins, and cleaning spills.
  • Delivered exceptional service by remaining attentive to guests'' needs without being intrusive.
  • Displayed excellent time management skills while balancing multiple tasks simultaneously.
  • Elevated guest experience through consistent table maintenance, including crumb sweeping and resetting silverware as needed.
  • Provided support during special events, ensuring seamless operations despite increased demands.
  • Contributed to increased customer satisfaction by promptly addressing any concerns or requests.
  • Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
  • Coordinated with host staff on table availability, facilitating timely seating arrangements for guests.
  • Respected guest privacy by discreetly clearing dishes without interrupting conversations.
  • Ensured timely food delivery by promptly bringing out dishes from the kitchen.
  • Streamlined communication between kitchen and serving staff to enhance overall efficiency during busy periods.
  • Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
  • Enhanced dining area cleanliness and customer satisfaction by swiftly clearing and resetting tables.
  • Streamlined closing procedures, enabling restaurant to close on time by efficiently cleaning and organizing dining area.
  • Facilitated positive dining experience, greeting guests warmly and assisting with seating arrangements when necessary.
  • Maintained welcoming restaurant atmosphere, contributing to positive customer experiences by keeping dining area neat.

Busser

Momosan
03.2022 - 03.2024
  • Reset and cleaned tables quickly to prepare for new customers.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Trained new staff in bussing and cleaning procedures.
  • Maintained high levels of cleanliness throughout shifts, contributing to overall restaurant presentation.
  • Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
  • Assisted servers in providing efficient service for improved guest experiences.
  • Supported team members with additional tasks, promoting a positive work environment.
  • Contributed to increased customer satisfaction by promptly addressing any concerns or requests.
  • Provided support during special events, ensuring seamless operations despite increased demands.
  • Coordinated with host staff on table availability, facilitating timely seating arrangements for guests.
  • Respected guest privacy by discreetly clearing dishes without interrupting conversations.
  • Enhanced dining area cleanliness and customer satisfaction by swiftly clearing and resetting tables.

Cashier Assistant

Lucky 7
06.2020 - 02.2022
  • Met customer needs through polite, friendly and attentive service.
  • Maintained a clean and safe workspace, ensuring proper sanitation protocols were followed.
  • Handled cash drawer responsibly, accurately counting change and ensuring daily balances were correct.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Cleaned and sanitized cashier workstation and scanning area.
  • Counted cash drawers before and after shifts to verify accuracy and report discrepancies.
  • Reduced wait times for customers by quickly processing transactions and maintaining an organized work area.
  • Removed trash, swept, and mopped floors for professional appearance.
  • Bagged items securely to minimize breakages and reduce losses.
  • Provided exceptional customer service, addressing customer inquiries and resolving issues promptly.
  • Assisted with restocking shelves and inventory management to keep the store well-stocked and appealing to customers.
  • Handled high-pressure situations effectively during peak hours while maintaining a professional demeanor towards customers and colleagues.
  • Demonstrated flexibility by working various shifts including weekends, holidays or evenings when required.

Education

San Jose City College
San Jose, CA

High School Diploma -

Escuela Popular/Center For Training And Careers Family Learning
San Jose, CA
06.2024

Skills

  • Time Management
  • Cleaning and sanitizing
  • Table Bussing
  • Team Collaboration
  • Food Running
  • Efficient Table Clearing
  • Guest Relations
  • Server Support
  • Customer service excellence
  • Teamwork and Collaboration
  • Customer Service
  • Multitasking

Languages

English
Spanish
Native or Bilingual

Timeline

Busser

LB Steak House
03.2024 - Current

Busser

Momosan
03.2022 - 03.2024

Cashier Assistant

Lucky 7
06.2020 - 02.2022

San Jose City College

High School Diploma -

Escuela Popular/Center For Training And Careers Family Learning

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Karla Barrera