Karla Becerril
Dallas,TX
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
12
12
years of professional experience
Work History
Intake Specialist
Lisinski Law Firm
12.2023 - Current
- Provided compassionate support to clients during the intake process, offering reassurance and understanding in times of distress.
- Enhanced client experience by conducting thorough intake assessments and accurately identifying their needs.
- Demonstrated adaptability when faced with changing circumstances or new challenges within the role, maintaining consistent performance levels under pressure.
- Increased sales revenue by consistently meeting and exceeding monthly sales targets.
- Maintained up-to-date knowledge of legal trends and developments, enabling accurate assessment of potential cases during initial consultations.
Assistant Manager
CYCLEBAR
08.2016 - 01.2020
- Fostered a positive work environment by consistently treating all employees and customers with respect and consideration.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Assigned work to team members based on company needs, personal strengths and job knowledge.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
- Collaborated with management team to set sales targets and strategies, achieving consistent sales growth.
Receptionist
Jaime Barron PC Immigration Law
01.2013 - 06.2016
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Maintained up-to-date knowledge of legal developments and changes in law, ensuring firm's practices remained compliant and effective.
Education
High School Diploma -
W.T White High School
4505 Ridgeside Dr, Dallas, TX 7524405-2011
Skills
- Excellent organizational skills, outstanding attention to detail, and multi-tasking abilities
- Professional appearance and demeanor
- Dependable
- Excellent phone etiquette
- Positive attitude toward clients and co-workers
- Bilingual – English/Spanish, fluent speaking and reading
- Self Motivator
- Closing sales
Timeline
Intake Specialist
Lisinski Law Firm
12.2023 - Current
Assistant Manager
CYCLEBAR
08.2016 - 01.2020
Receptionist
Jaime Barron PC Immigration Law
01.2013 - 06.2016
High School Diploma -
W.T White High School
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