Karla Bellotto
Carmel
Summary
Professional House Manager/Personal Assistant with over a decade of experience in residential and commercial property management. Demonstrated expertise in overseeing the day-to-day operations of high end homes, maintaining impeccable standards of cleanliness, organization and security. Highly skilled in managing household staff, coordinating vendors as well as overseeing maintenance and repairs. Proven track record of providing exceptional hospitality services and ensuring a comfortable and efficient living environment for principals, their family members and guests. Strong communication and problem solving abilities, with a keen attention to detail, commitment and confidentiality. Seeking to leverage my extensive experience to efficiently manage a prestigious household and exceed client expectations.
Overview
34
34
years of professional experience
Work History
House Manager
Confidential UHNW Family, Brewster NY
2016.02 - 2024.02
- Functioned as the family's professional and personal support person as well as office manager.
- Provided direct support to Ultra High Net-Worth individuals ensuring seamless coordination and assistance with various projects.
- Managed all aspects of the estate, to include, grounds, household, staff, health care, family personal matters and more.
- Procured items such as residential supplies, office supplies, seasonal purchases, event purchases, gift wrapping, mailings and distributions.
- Arranged all travel with detailed itineraries.
- Responsible for interviewing, hiring, training and ongoing management of the staff.
- Interacted with accountants, attorneys, doctors, high level executives and high profile individuals with the utmost of discretion and confidentiality.
- Handpicked and oversaw all outside vendors, contractors, construction projects, arborist, landscaper (and property season treatments), maintained vegetable and flower gardens.
- Executed dinners, parties, holiday gatherings, table scapes, holiday decor, decorating and meetings for the family.
- Responsible for monthly expense reports, accounts receivable and payable.
Owner and Director of Children's Day Camp
Kiwi Country Day Camp
1990.06 - 2016.12
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Increased revenue from $1.2-$3.6 from 2013-2016.
- Built and managed strategic relationships with community business leaders to increase enrollment and event sales.
- Planned age appropriate programs, developed extensive schedules, sought and booked all entertainment.
- Managed extensive campus property to include: 15 acre facility, extensive ropes course, many activity centers, two tennis courts, four pools, two acre pond, beach, water slides, large festive tents and much more.
- Managed stringent guidelines and standards from The Board of Health and American Camping Association.
- Hired annually very large staff to include 350 teachers, coaches, counselors, lifeguards, water safety instructors, maintenance staff, medical staff and administrators.
- Developed all staff and parent manuals.
- Managed all private events to include: Price Waterhouse Coopers, Cantor Fitzgerald, Optimum Health, Macy's Federated, Moody's, Next Jump, TLC Muddy Puddles, Westchester County Police and local police departments.
- Managed additional events to include: weddings, family reunions, sweet sixteens, bar/bat mitzvahs, birthday parties and school functions.
- Oversaw and managed extensive vendors. Reduced fixed expenses by negotiating vendor contracts.
- Created all marketing material.
- Brought with me daily a "roll-up-your sleeves, can-do, all hands on deck" attitude.
- Delivered daily and consistently the highest level of customer service. Set forth tone of absolute professionalism.
- Performed frequent and daily walk throughs of the entire campus to make sure that everything was in pristine and safe condition.
- Strong ability to work in a team setting while multi-tasking.
Education
Bachelor of Science - Psychology
SUNY Purchase
Purchase, NY05.1990
Skills
- Delivering the highest level of customer/family service.
- Ability to work successfully in a team setting.
- Ability to work in a high-profile family while being discreet at all times.
- Punctual and reliable.
- Trustworthy and devoted.
- Extremely strong work ethic.
- Highly organized with impeccable attention to detail.
- Bring a positive attitude daily.
Timeline
House Manager
Confidential UHNW Family, Brewster NY
2016.02 - 2024.02
Owner and Director of Children's Day Camp
Kiwi Country Day Camp
1990.06 - 2016.12
Bachelor of Science - Psychology
SUNY Purchase
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