Karla Bennett
Niles,MI
Summary
Compassionate Certified Nursing Assistant diligent about serving patient's medical and personal needs. Focused on delivering high-quality care to individuals from diverse backgrounds. Dedicated to protecting patient safety and promoting satisfaction with facility services. Kind and energetic professional with outstanding bedside manner and charting abilities.
Overview
16
16
years of professional experience
Work History
Nursing Assistant
Cass County Medical Care Facility
Niles , Mi
05.2023 - Current
- Completed daily room cleaning and organizing to provide patients with clean environment.
- Assisted patients with daily activities such as bathing, dressing, and grooming.
- Recorded patient conditions and vital signs before and after medical operations.
- Administered medications and educated patients and families on correct at-home administration.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Managed supplies and restocked inventory to promote optimal availability for patient care.
- Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.
- Assessed vitals and noted medical information to report changes to nursing staff and physicians.
- Planned and served meals and snacks to patients according to prescribed diets.
- Turned and repositioned bedridden patients to prevent bedsores.
- Promoted patient satisfaction by assisting with bathing, dressing and exercising.
- Demonstrated respect and regard for dignity of patients, families and fellow employees to promote professional, responsible and courteous environment.
- Collected specimens from patients for laboratory testing purposes.
- Assisted with lifting patients to move on or off beds, examination tables and surgical tables.
- Protected patient, self and others from injury during transfers, lifts and transports by using proper equipment and body mechanics.
- Engaged with patient family and friends to provide courteous visit experience.
- Provided emotional support to family members during difficult times.
- Provided physical support to assist patients with bathing, dressing and toileting.
- Answered patient call signals and signal lights to determine patients' needs.
- Maintained sanitary conditions by providing immediate wound care and dressing changes.
- Assisted patients with their activities of daily living, including eating, grooming, toileting, ambulation, and hygiene.
- Exercised comatose and paralyzed patients to reduce delirium and improve physical function.
- Maintained confidentiality of all patient information according to HIPAA guidelines.
- Kept medical supply room and patient rooms stocked with necessary supplies, equipment and instruments.
Nursing Assistant
Westwoods of Niles
Niles , MI
06.2009 - 05.2023
- Conducted patient interviews to gather health history, vital signs and information about current medical issues.
- Collected, labeled and stored laboratory specimens properly prior to testing.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Administered medications under physician's supervision.
- Changed dressings on wounds to prevent infection and check for healing.
- Educated patients about medications, procedures and physician's instructions.
- Cleaned and maintained medical equipment following procedures and standards.
- Prepared treatment rooms for patient examinations.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Kept facility stocked with necessary supplies, equipment and instruments.
- Measured vital signs and took medical histories to prepare patients for examination.
- Collected samples from patients for laboratory testing purposes.
- Organized charts, documents and supplies to maintain team productivity.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Positioned patients properly during examination or treatment for comfort and safety.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Responded to patient callbacks and phone-in prescription refill requests.
- Educated patients on healthcare topics such as nutrition and disease prevention methods.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Verified appointment times with patients, preparing charts, pre-admission and consent forms.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Answered phones, scheduled appointments, greeted patients and ordered supplies.
- Conducted routine laboratory tests and sample analyses to monitor diseases.
- Inspected equipment to ensure proper working order prior to use on patients.
- Managed inventory and supplies to ensure materials were available when needed.
- Assisted with customer requests and answered questions to improve satisfaction.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Operated equipment and machinery according to safety guidelines.
- Monitored daily operations of the branch, including staff management, customer service and security protocols.
- Created and updated financial reports on frequent basis to present information to leadership teams.
- Recommended new financial and accounting software packages. replacing various non-integrated offerings.
- Provided training to new hires on banking processes and procedures.
- Maintained regular performance appraisals for subordinates through verbal, written and on-going review programs.
- Analyzed customer data to identify trends in account activity and suggest ways to increase sales opportunities.
- Conducted regular meetings with employees to discuss performance goals and objectives.
- Explained benefits of various investment options to help customers fulfill personal investment goals.
- Resolved customer complaints in a timely manner by providing appropriate solutions or alternatives.
- Created detailed reports summarizing overall performance metrics for review by senior management.
- Provided first-rate customer service by identifying and addressing customer concerns and inquiries.
- Supervised tellers during peak hours of operation, providing assistance when needed.
- Verified accuracy of customer information and documents to ensure compliance with bank regulations.
- Assisted customers with banking transactions, such as deposits, withdrawals and loan applications.
- Communicated with stockholders or other investors to provide information or raise capital.
Education
High School Diploma -
Brandywine High School
1700 Bell Rd05-1991
Skills
- Wound care
- Vital signs monitoring
- Specimen collection
- Collecting specimens
Timeline
Nursing Assistant
Cass County Medical Care Facility
05.2023 - Current
Nursing Assistant
Westwoods of Niles
06.2009 - 05.2023
High School Diploma -
Brandywine High School
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