Karla S. Bradford
Duncanville,TX
Summary
Experienced professional seeking a position to contribute to organizational success and personal growth. Proficient in human relations, customer service, office management, and general office procedures. Recognized for exceptional organizational and time management skills, emphasizing thoroughness, attention to detail, and goal completion. Strong command of Microsoft Word, Excel, Access, and PowerPoint. Collaborative team player with excellent organizational abilities, adept at handling multiple projects simultaneously with precision. Skilled in prioritizing tasks and consistently meeting deadlines.
Overview
18
18
years of professional experience
Work History
Crime Technician (Investigation)
City of Dallas Police Department
Dallas, TX
08.2015 - Current
- The primary responsibility is to provide investigative support of criminal offenses to the South-Central Patrol Division.
- Contacted complainants’ regarding property crime offenses to confirm the facts of the offense and determine whether or not any suspect information has been developed.
- Maintained confidentiality of sensitive information to uphold the integrity of ongoing investigations.
- Prepared comprehensive reports summarizing findings for presentation to supervisors.
- Managed approximately 20 incoming calls and emails per day from citizens and other departmental personnel.
- Managed multiple cases concurrently, prioritizing tasks based on urgency and importance for optimal efficiency.
- Collected, analyzed and interpreted information, documentation, and physical evidence associated with investigations.
Human Resources Manager
Alliance A-Plus Home Health Care, Inc.
Dallas, TX
10.2009 - Current
- Assist the Administrator in the implementation of all policies and procedures
- Organize agency events and mandatory annual in-service training
- Maintain a working knowledge of data management systems
- Triage agency complaints and maintain complaint logs
- Continuously assessed the effectiveness of existing resource management strategies, refining processes as needed to ensure optimal performance at all times.
- Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.
- Reduced errors in payroll calculations by meticulously reviewing timesheets and overtime records.
- Processed payroll garnishments such as tax liens and child support.
- Prepared bi-weekly payroll for 60 employees and maintained all associated files.
Crime Technician
City of Dallas Police Department
Dallas, TX
02.2009 - 08.2015
- Served as lab liaison for the Property Unit.
- Process and transport evidence returning from Dallas County Southwestern Institute of Forensic Sciences.
- Ensure property and evidence is properly packaged, documented and invoiced in database system
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Worked effectively in fast-paced environments.
- Worked well in a team setting, providing support and guidance.
- Answered inquiries and provided superior customer service to citizens and other departmental personnel.
Education
BBA - Management, Human Resources
University of Oklahoma
NormanSkills
- Attention to detail
- Customer service
- Works Well Under Pressure
- Multitasking and organization
- Documentation and reporting
- Workload management
Timeline
Crime Technician (Investigation)
City of Dallas Police Department
08.2015 - Current
Human Resources Manager
Alliance A-Plus Home Health Care, Inc.
10.2009 - Current
Crime Technician
City of Dallas Police Department
02.2009 - 08.2015
BBA - Management, Human Resources
University of Oklahoma