Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Karla Briseño

Laredo

Summary

Dedicated customer service professional with strong attention to detail and problem-solving skills. Proven ability to manage time effectively while delivering exceptional support in fast-paced environments.

Dependable and detail-oriented dental assistant with a proven track record in customer service and operational support. Strong organizational skills and ability to streamline processes, ensuring optimal clinic efficiency and patient care.

Self-motivated dental assistant skilled in teamwork and communication. Known for adapting quickly to new technologies and ensuring efficient workflows. Committed to enhancing patient satisfaction through effective support and collaboration.

Experienced with dental procedures and patient care. Utilizes strong skills in dental radiography and chairside assistance to support dental teams effectively. Knowledge of maintaining sterilization protocols and ensuring smooth patient experience.

Overview

9
9
years of professional experience
1
1
Certification

Work History

RDA

Mercy Ministries of Laredo
Laredo, Tx
08.2023 - 04.2026
  • Self-motivated, with a strong sense of personal responsibility.
  • Customer Service / scheduling dental appointments
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness, and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Strengthened communication skills through regular interactions with patients.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Learned and adapted quickly to new technology and software applications.
  • Maintained detailed records of customer interactions, ensuring proper follow-up
  • Delivered exceptional bilingual support to diverse customer inquiries, enhancing overall satisfaction.

References

Sister Rosemary Welsh - (956)744-5312

Fernandina Martinez - (956)231-7067

Cristina Reyes - (956)220-6302

Dulce Reyes - (956)693-3367

Registered Dental Assistant, Chairside

Rodeo Dental
Laredo, TX
03.2019 - 03.2023
  • Assisted dentists with chairside procedures, ensuring patient comfort and efficient workflow.
  • Prepared treatment rooms and sterilized instruments to maintain high standards of infection control.
  • Educated patients on oral hygiene practices, enhancing their understanding of dental care.
  • Managed patient records using digital systems, ensuring accuracy and compliance with regulations.
  • Collaborated with team members to streamline appointment scheduling and optimize clinic operations.
  • Trained new dental assistants on protocols and best practices for chairside assistance.
  • prepare 15-60 patients daily to undergo dental procedures
  • Assist the Pediatric dentist during examinations and treatment procedures.
  • performed preliminary and dental histories and vital signs of patient.
  • Assisted dentists with complex procedures, ensuring optimal outcomes and minimized patient discomfort.
  • Help orthodontists with the patient who require corrective procedures for alignments and spacing
  • Strong understanding and hands-on experience on every dental specialty
  • Four handed and six handed assisting with Oral surgeries.

Reference

Dr. Kim - General Dentist

Dr. Patel - General Dentist

Dr. Alvarado - General Dentist

Dr. Mathew - General Dentist

Dr. Yu - General Dentist

Dr. Ghazal - Pediatric Dentist

Dr. Mansour - Pediatric Dentist

Dr. Dugoni - Orthodontic Dentist

Dr. Ross - Orthodontic Dentist

Dr. Fashemo - Orthodontic Dentist

Dr. Rahimi - Orthodontic Dentist

Dr. Olsen - Oral Surgeon

Traffic Clerk

ARC Custom Brokers, LLC
Laredo, TX
02.2017 - 04.2019
  • Processed and organized incoming shipments, ensuring accurate documentation and compliance with regulations.
  • Coordinated customs clearance procedures, streamlining communication between clients and regulatory agencies.
  • Monitored shipment statuses, resolving discrepancies to maintain efficient supply chain operations.
  • Implemented improved tracking systems, enhancing visibility of shipment progress for stakeholders.
  • Collaborated with warehouse personnel to optimize loading procedures, minimizing delays in shipment dispatch.

Refernces

Alejandra Alvarado - (956)898-2831

Elida Rivera - (956)898-2334

Education

High School Diploma -

United High School
Laredo, TX

No Degree -

Laredo College
Laredo

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Flexible and adaptable
  • Dependable and responsible
  • Multitasking Abilities
  • Computer skills
  • Organization and time management
  • Active listening
  • Bilingual

Certification

  • RDA - Registered Dental Assistant
  • Basic Life Support (CPR & AED)

Languages

English
Spanish

Timeline

RDA

Mercy Ministries of Laredo
08.2023 - 04.2026

Registered Dental Assistant, Chairside

Rodeo Dental
03.2019 - 03.2023

Traffic Clerk

ARC Custom Brokers, LLC
02.2017 - 04.2019

High School Diploma -

United High School

No Degree -

Laredo College