Karla Brooks
Tuskahoma,OK
Summary
With my experience in many different industries and my diligent work ethic can be utilized to ensure exceptional customer service and excellent company representation.
Overview
14
14
years of professional experience
Work History
Housekeeping
Hootie Creek Guest House
08.2022 - 10.2023
- Clean rooms for small hotel
- Excellent communication skills, both verbal and written.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Managed time efficiently in order to complete all tasks within deadlines.
Personal Care Assistant
Alara Home Health
10.2022 - 04.2023
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Improved client comfort by providing exceptional personal care and maintaining a clean, safe environment.
Secretary
DJ's Fundraisers
11.2020 - 03.2021
- Responsible for payroll, accounts receivable and payable, yearly totals for salesman's commission checks.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Entered data into system and updated customer contacts with information to keep records current.
- Managed filing system, entered data and completed other clerical tasks
- Answered and managed incoming calls from schools with their order information for later distribution.
- Enhanced communication with supply vendors, ensuring timely delivery of fundraising products.
- Processed mail accurately and efficiently, ensuring that all correspondence was distributed to the correct recipients in a timely manner.
Secretary
Phoenix Communication
08.2015 - 10.2017
- Answered multi-line phone system and enthusiastically greeted callers.
- Dispatched workers to the problem area.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
- Scheduled appointments and conducted follow-up calls to clients.
Secretary
Lonestar Truck and Trailer
02.2010 - 12.2014
- Maintain log of auto inventory, repairs and sales.
- Prepare monthly VIT tax reports.
- Accounts receivable and payable using Quicken.
- Completed registration paperwork and sales documentation.
- Collaborated with the service department to address any post-sale issues or inquiries from customers.
- Resolved customer concerns promptly, ensuring their overall satisfaction throughout the purchasing process.
Education
GED -
McAlester High School
McAlester, OKTexas Insurance Adjuster - No. 2992225
AAA Training
Dallas, TXSkills
- Microsoft Word
- Microsoft Excel
- File management
- Verbal and written communication
- Organization
- Accounts receivable and payable
- Administering payroll
- Quickbooks
Timeline
Personal Care Assistant
Alara Home Health
10.2022 - 04.2023
Housekeeping
Hootie Creek Guest House
08.2022 - 10.2023
Secretary
DJ's Fundraisers
11.2020 - 03.2021
Secretary
Phoenix Communication
08.2015 - 10.2017
Secretary
Lonestar Truck and Trailer
02.2010 - 12.2014
GED -
McAlester High School
Texas Insurance Adjuster - No. 2992225
AAA Training