Karla Brown
DARROW,LA
Summary
A dedicated administrative professional with a solid background in high-volume office, school and healthcare settings, maintaining exceptional clerical and operational support for professionals. A very highly regarded individual with a strong work ethic that adds value to any organization in need of great collaboration,interpersonal and multitasking abilities.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Administrative Assistant 5
Louisiana Special School District
07.2014 - Current
- Answered, screened and processed high volume of calls daily, email to provide information, direct visitors to the appropriate office/division/department
- Coordinate appointments, meetings and conferences and in-service meetings
- Data entry
- ASL interpreting for Directors of District Wide Supports, staff and parents
- Schedule and arrange all travel requests
- Provide guidance and training in proper procedures and protocol of the State of Louisiana travel policy
- Oversees all files associated with Special School District offices and collects, distributes and meters all mail
- Assist with Admissions Office responsibilities such as preparing student records and processing record requests
- Inputs payroll information in the statewide LAGov/HCM/HR Online Time Entry System
- Track spending, prepare contracts and billing
- Manage payroll for temporary, hourly and salaried employees
- Onboarded new employees in time reporting and payroll systems.
Direct Service Worker/CNA
ACE Personal HealthCare Service
07.2019 - 07.2024
- Assist disabled clients to support independence and well-being
- Monitor progress and document patient health status changes to keep care team updated
- Administer medication as directed by physician
- Supervised daily activities
- Guide patients to restroom to support bladder and bowel relief requirements
- Provide compassionate and patient-focused care to cultivate well-being
- Facilitate activities of daily living, personal hygiene management, feeding and ambulation.
Education
Some College (No Degree) -
Delgado Community College
New Orleans, LASkills
- Clerical
- Accounting skills
- Bookkeeping
- Google Workspace
- Office Management
- Good Telephone Etiquette
- Data Entry
- American Sign Language Interpreting
- Fluent in Spoken and Manually Coded English
- Hiring and Training
- Records Organization and Management
- Collecting Vital Signs
- Emotional and Social Support
- Patient Relations
- Inbound and Outbound Calling
- Microsoft Office
- Customer Support
- Records Management Systems
- Teacher Support
- Special Education Support
- Classroom Support
- Lesson Planning
Certification
Certified Nursing Assistant
Accomplishments
- Led team to achieve high results, earning recognition from upper management and financial reward.
- Consistently maintained high customer satisfaction ratings.
- Recognized as Employee of the month for outstanding performance and team contributions.
References
References available upon request.
Languages
American Sign Language
Full Professional
Timeline
Direct Service Worker/CNA
ACE Personal HealthCare Service
07.2019 - 07.2024
Administrative Assistant 5
Louisiana Special School District
07.2014 - Current
Some College (No Degree) -
Delgado Community College
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