Cyre Bustamante

Maintained strict compliance with regulatory requirements, ensuring the bank's adherence to industry standards at all times. Collaborated with cross-functional teams to optimize overall bank performance and achieve operational excellence. Processed various reports and reconciliation of general ledgers with accuracy and efficiency.

Providing high quality support and services to bank, branches, and internal departments and ultimately customers. Responsibilities include, but not limited to receiving and inputting incoming work for centralized operations. Answer internal support line calls with efficiency and accuracy to ensure company operations procedures are being adhered to. Perform daily review, monitoring, and analysis of various reports, logs, and transactional data. Effectively communicate with business units and management regarding processing issues and recommend operational policy and procedure enhancements. Maintain current knowledge of federal and state laws and regulations along banks policies and procedures.

Conducts customer's transactions with accuracy, and efficiency to meet the high quality delivery standards of the bank. Consistently follows all security measures and acts in accordance with Bank's policies and procedures. Process all paperwork associated within transactions including properly filing and discarding sensitive information. Responsibilities also include opening accounts and preparing signature cards accurately, help research and file Reg E claims, put correct Reg C holds on appropriate deposits. As well as, call back and audit all work such as form files and new account packets. Above all, deliver exceptional customer service to all clients

As part of management position it was required to participate in a conference calls with other stores in the district to go over weekly, monthly, and quarterly goals within our District and individual stores. Run through opening and closing procedures, which include, but not limited to: counting and auditing the register drawers, making deposits every night, filing and filling out paper work accurately and recovering the store to ensure a successful day in sales. Restocked and organized merchandise, moved fixtures and signs according to weekly updates. Made sure it was a fun and inviting environment for our guests by always make them feel like number one priority. On the spot resolve customer related problems. Attentive to other staff needs and provided leadership, delegation and exceptional communication in team setting.

Being a barista my focus was 100% guest satisfaction starting from an immediate greeting as the walk through the door and making a genuine connection and producing a quality beverage they love. Consistently adhered to quality expectations and standards with customer service, cleaning, and being a team player.

Roles were to follow opening and closing procedures making sure the kitchen and front of the house is prepped for a smooth day through slow and peak hours. Counting, documenting and ordering inventory for the store, maintaining cleanliness within the restaurant at all times. Greeting and engaging with guests creating a warm and friendly atmosphere. Taking orders and serving safe delicious food. Responsible for taking care of quality control of our food.

Maintained strict compliance with regulatory requirements, ensuring the bank's adherence to industry standards at all times. Collaborated with cross-functional teams to optimize overall bank performance and achieve operational excellence. Processed various reports and reconciliation of general ledgers with accuracy and efficiency.