Karla Cadena
Vallejo,CA
Summary
Talented and personable cosmetologist with 7 years of salon experience and proficient customer service skills. Highly detail-oriented with dedication to exceeding client expectations through carefully formulated and applied color treatments. Offering expertise in use of salon products.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Colorist
Madison Reed
01.2021 - Current
- Prepared hair for styling, coloring treatments.
- Handled inventorying of hair products.
- Promoted salon products to maintain color treatments to clients, making recommendations based on hair health, texture and applied services.
- Established rapport and positive client relationships to maintain and expand clientele via referrals and word-of-mouth.
- Documented client information, color treatment formulas and general notes on services into logbooks.
- Communicated effectively with clients to establish expectations and desires for color treatment.
- Selected and formulated chemical color treatments to achieve clients' desired hair color, measuring and mixing components with accuracy.
Hair Stylist
NH2 Salon
05.2017 - 04.2020
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Processed payments, entering sales in register for prompt customer service.
- Educated customers on products to maximize benefits.
- Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
- Collaborated with fellow stylists to create a positive work environment and share best practices.
Cashier
Matt and Jeff's carwash
03.2005 - 05.2017
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
Janitor/Maintenance
Ross Dress For Less
09.2007 - 06.2009
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
- Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.
- Collaborated with other janitorial staff to complete large-scale cleaning projects efficiently.
- Upheld company policies regarding health codes, safety regulations, hazardous materials disposal protocols while completing assigned tasks diligently.
- Followed procedures for use of chemical cleaners and power equipment to prevent damage to floors.
Education
Trade School in cosmetology -
San Francisco Institute of Esthetics and Cosmetology
San Francisco, CA05.2017
High school or equivalent -
Marin Oaks High School
Novato, CA01.2009
Skills
- Strong Communication Skills
- Collaboration and Teamwork
- Deadline Oriented Approach
- Color grading expertise
Certification
Cosmetology License
Languages
Spanish
Native or Bilingual
Timeline
Colorist
Madison Reed
01.2021 - Current
Hair Stylist
NH2 Salon
05.2017 - 04.2020
Janitor/Maintenance
Ross Dress For Less
09.2007 - 06.2009
Cashier
Matt and Jeff's carwash
03.2005 - 05.2017
Trade School in cosmetology -
San Francisco Institute of Esthetics and Cosmetology
High school or equivalent -
Marin Oaks High School