Karla Callejas
Pico Rivera,CA
Overview
5
5
years of professional experience
1
1
Certification
Work History
Lifeguard Supervisor
Los Angeles County Parks and Recreation
Whittier, CA
04.2019 - Current
- Evaluated performance of staff and addressed areas needing improvement.
- Supervised lifeguard team of 20+ and assigned daily tasks.
- Monitored daily pool activities and lifeguard performance.
- Resolved member issues or complaints by listening and addressing issues directly or assigning tasks to other staff.
- Taught team pool and deck safety rules and procedures.
- Relayed issues such as facility maintenance needs to supervisor.
- Trained new lifeguard staff and held In-service training sessions for existing team.
- Consulted medical protocol to administer CPR, bandage wounds and clean injuries.
School Social Work Intern
Whittier Area Cooperative Special Education
Whittier, CA
08.2023 - 05.2024
- Monitored the progress of students receiving services and modified plans as needed.
- Facilitated small group counseling sessions focused on topics such as anger management, peer relationships, self-esteem building, social emotional needs.
- Attended professional trainings related to evidence-based practices for social work in schools.
- Consulted with teachers, parents and outside professionals to support service plan development.
- Complied with HIPAA and confidentiality regulations when communicating with client family members, colleagues and external contacts.
- Supported social worker with client case management services.
- Conducted biopsychosocial assessments of clients to evaluate their need and build rapport.
- Updated documentation on existing processes and created documentation for new processes as needed.
Cashier
The Cookie Plug
Whittier, CA
01.2020 - 05.2021
- Operated cash register and POS system to receive payment by cash, check and credit card.
- Processed cash and credit card payments, issued receipts and provided change.
- Answered customer questions and provided store information.
- Trained new team members in cash register operation, stock procedures and customer services.
- 200+ cookies were baked daily
Cashier
Spirit Halloween Super Store
Pico Rivera, CA
09.2020 - 11.2020
- Operated cash register and POS system to receive payment by cash, check and credit card.
- Processed cash and credit card payments, issued receipts and provided change.
- Answered customer questions and provided store information.
- Tracked company inventories, moved excess stock and arranged products to improve sales.
- Trained new team members in cash register operation, stock procedures and customer services.
- Processed refunds for worn, damaged and broken merchandise.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Education
Bachelor of Arts - Social Work
California State University - Los Angeles
Los Angeles, CA05-2024
El Rancho High School
Pico Rivera, CA06.2020
Skills
- Teamwork and Collaboration
- Decision-Making
- First Aid and CPR/AED
- Customer Service
- WSI/LGI certification
- Leadership
- Microsoft excel, Word, Powerpoint, Google software's
- Safety Commands and Protocols
- Issue Resolution
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Certification
- Certified Lifeguard, American Red Cross - 2023
- Certified Lifeguard Instructor, American Red Cross - 2022
- Certified Water Safety Instructor, American Red Cross - 2022
Timeline
School Social Work Intern
Whittier Area Cooperative Special Education
08.2023 - 05.2024
Cashier
Spirit Halloween Super Store
09.2020 - 11.2020
Cashier
The Cookie Plug
01.2020 - 05.2021
Lifeguard Supervisor
Los Angeles County Parks and Recreation
04.2019 - Current
Bachelor of Arts - Social Work
California State University - Los Angeles
El Rancho High School
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