Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Karla Camacho

Davidson,NC

Summary

professional with a strong work ethic and exceptional customer service skills. Proven ability to enhance guest engagement and satisfaction through personalized service and effective complaint resolution. Bilingual in Spanish and English, with a commitment to fostering positive relationships and ensuring a safe, supportive environment for children in childcare settings.

Overview

2
2
years of professional experience

Work History

Server

Outback Steakhouse
02.2024 - 08.2025
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.

Kids Activities Team Member

Kids ACE
05.2023 - 04.2024
  • Assisted in planning special events such as holiday celebrations or themed days, creating memorable experiences for both kids and parents.
  • Supported children''s social development by facilitating interactions among peers during group activities.
  • Actively participated in staff meetings and professional development opportunities to continuously improve programming quality and effectiveness.
  • Conducted regular assessments of children''s progress, adjusting activity plans accordingly to maximize growth potential.
  • Ensured a safe play environment by adhering to safety guidelines and supervising children at all times.
  • Managed daily schedules, ensuring a balance between structured activities, free playtime, and rest periods.
  • Addressed behavioral issues promptly and effectively, utilizing established disciplinary techniques while maintaining a supportive atmosphere.
  • Adapted to various situations and challenges with flexibility, ensuring a consistently high level of service for kids and their families.

Education

Psychology

South Iredell High School
Troutman, NC
05-2025

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Hospitality service expertise
  • Customer service
  • Patience and empathy
  • Initiative-taking
  • Child development
  • Role modeling
  • Positive reinforcement
  • Child safety awareness
  • Childcare
  • Active listening
  • Spanish & English Speaker

Languages

Latin
Limited Working
Spanish
Native or Bilingual
English
Full Professional

Timeline

Server

Outback Steakhouse
02.2024 - 08.2025

Kids Activities Team Member

Kids ACE
05.2023 - 04.2024

Psychology

South Iredell High School
Karla Camacho