Karla Carter
Dallas,TX
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills that can leverage diverse expertise.
Overview
23
23
years of professional experience
1
1
Certification
Work History
311 Operator
City Of Dallas
05.2023 - Current
- Handled sensitive situations with tact and discretion, maintaining confidentiality as required by law and departmental policies.
- Promoted a positive work environment by fostering collaboration among colleagues and encouraging open communication channels within the team.
- Assisted callers in emergency situations with appropriate information and support.
- Participated in ongoing professional development opportunities, staying current on industry best practices and emerging technologies.
- Receives. Prioritizes, and dispatches non-emergency service request to City field staff; interacts and engages with different levels of management to resolve or report an issue; develops competency and experience through effective training and participation in residents' concerns.
Machine Operator
Poly Air
10.2021 - 10.2022
- Contributed to reduced waste generation by implementing recycling initiatives within the workspace.
- Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
- Kept detailed production records and identified hold-ups.
- Placed orders for materials and equipment with vendors.
Leader Special Education Teacher
Winfree Charter School
08.2008 - 03.2011
- Developed and implemented behavior management plans to improve student behavior.
- Collaborated with fellow educators to develop cross-curricular projects, enhancing students'' understanding of subject matter connections.
- Worked closely with parents and guardians to address students' issues on multiple fronts.
- Evaluated students'' progress regularly using formative assessments, adjusting instructional strategies as needed for optimal learning outcomes.
Disabilities Coordinator/Dyslexia Teacher
Advantage Academy Charter School
09.2004 - 08.2008
- Improved office operations by automating client correspondence, record tracking and data communications.
- Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
- Tracked records, filed documents and maintained communication between clients to manage office activities.
- Collected and analyzed business data from various departments to prepare reports and presentations for management.
Special Education Teacher
The Oaks Treatment Center
09.2001 - 06.2004
- Taught multiple subjects to students with intellectual or emotional disabilities.
- Partnered with standard education teachers from across academic departments.
- Organized field trips and community-based experiences that enriched students'' understanding of real-world applications for their skills.
- Collaborated with multidisciplinary teams to provide comprehensive support for students with special needs.
Education
Masters of Education - Educational Leadership And Policy Studies
The University of Texas At Arlington
Arlington, TX12.2012
Master of Arts - Special Education
Delaware State University
Dover, DE05.2000
Bachelor of Arts - English Education
Langston University
Langston, OK12.1987
Skills
- Information Relay
- Information documentation
- Active Listening
- Curriculum Adjustments
- Instructional Strategies
- Assessment Strategies
- Diversity/Inclusion Subject Matter Expert
- Behavior Modification Techniques
- Behavior Modifications
- Modification/Accommodations
- Behavior Intervention Plans
- Differentiated Instruction
Certification
Special Education EC-12- Texas Education Agency-2008-2011
Timeline
311 Operator
City Of Dallas
05.2023 - Current
Machine Operator
Poly Air
10.2021 - 10.2022
Leader Special Education Teacher
Winfree Charter School
08.2008 - 03.2011
Disabilities Coordinator/Dyslexia Teacher
Advantage Academy Charter School
09.2004 - 08.2008
Special Education Teacher
The Oaks Treatment Center
09.2001 - 06.2004
Masters of Education - Educational Leadership And Policy Studies
The University of Texas At Arlington
Master of Arts - Special Education
Delaware State University
Bachelor of Arts - English Education
Langston University
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