KARLA CASTILLEJA
San Antonio
Summary
Proficient office administrator skilled in task prioritization and relationship building. Track record of streamlining processes and ensuring data integrity, ready to contribute to organizational efficiency and effectiveness.
Overview
10
10
years of professional experience
Work History
Vendors return clerk
Dollar General Distribution Center
San Antonio
09.2022 - Current
- Utilized computer software programs to create reports, labels, forms.
- Supported office clerical functions using word processing and other software, email and office machines.
- Scanned documents into digital formats ensuring accuracy of content.
- Followed confidentiality rules to preserve data quality and reduce potential information compromise.
- Operated photocopiers and scanners, facsimile machines and personal computers.
- Complete the RA forms and send them to DC'RAs.
DC to DC transfers
Dollar General Distribution Center
San Antonio
09.2022 - Current
- Completed day-to-day duties accurately and efficiently.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Summit all moves, transfers.
- Select which carrier transfer you are going to use.
- Work on all the transfer Q.
- Make sure all pallets are secure before loading them onto a specific carrier.
- Load and seal with all packing slips and BOLs.
Traveling trainer
Dollar General Distribution Center
San Antonio
01.2019 - Current
- Delivered training sessions on safety procedures and operational best practices.
- Developed instructional materials for new hires on warehouse processes.
- Facilitated hands-on training for equipment operation and maintenance.
- Conducted assessments to evaluate trainee understanding and performance.
- Collaborated with management to align training goals with operational needs.
- Mentored junior trainers in effective teaching techniques and engagement strategies.
- Adapted teaching methods according to the needs of individual learners or groups.
- Maintained up-to-date records of trainee progress and provided regular updates to management team.
- Documented all training activities including attendance records, feedback forms, surveys.
Stand-Up Forklift Operator
Dollar General Distribution Center
San Antonio
01.2016 - Current
- Operated stand-up forklift to move products efficiently within the distribution center.
- Followed safety protocols while navigating high-traffic areas of the distribution facility.
- Assisted in training new operators on safe forklift operation and warehouse procedures.
- Maintained cleanliness of work area to promote a safe and efficient environment.
Education
Associate of Arts -
Strayer University
San Antonio, TX09-2025
Skills
- Data entry
- Office administration
- Report generation
- Equipment operation
- Employee training
- Task prioritization
- Telephone etiquette
- Relationship building
- Scanning and copying
- Teamwork
- Confidentiality understanding
- Goal setting
- Attention to detail
- Excellent communication
Languages
Spanish
Professional
Timeline
Vendors return clerk
Dollar General Distribution Center
09.2022 - Current
DC to DC transfers
Dollar General Distribution Center
09.2022 - Current
Traveling trainer
Dollar General Distribution Center
01.2019 - Current
Stand-Up Forklift Operator
Dollar General Distribution Center
01.2016 - Current
Associate of Arts -
Strayer University