Karla A. Chairez-Martinez

• Developed lesson plans and assignments consistent with the teacher’s past lesson plans

• Worked with SAI/Severe Mod classes and helped advocate for extra support in classrooms

• Followed lesson plans provided to create a cohesive and consistent learning experience for students
• Managed more than 25 students while still focusing on individualized support

• Managed classroom effectively to encourage student participation, minimized distractions, and maintained a positive learning environment
  • Adapted teaching methods to fit the needs of each individual student
• Ability to learn quickly and adapt to new situations
• Self-motivated, with a strong sense of personal responsibility
• Passionate about learning and committed to continual improvement
• Strengthened communication skills through regular interactions with others, and cultivated interpersonal skills by building positive relationships with others
  

• Lead the store staff, ensured that store operations ran smoothly, and ensured the completion of all opening and closing procedures
• Worked effectively with store management and store crews
• Delivered successful training to more than 15 employees, educating on successful work processes and productivity strategies
• Supervised the store’s crew through assigning, directing, and following up of all activities
• Effectively communicated information both to and from store management and crews
• Assisted customers with their questions, problems and complaints
• Handled all customer relations issues in accordance with company policy
• Maintained customer/patient confidentiality

• Developed and implemented reinforcement systems to encourage positive behaviors.
• Displayed sensitivity to cultural and linguistic needs of clients and families served.
• Advocated for the client's needs in other areas of their life, such as school and social areas.
• Documented interventions, assessments and progress reports on database to enable tracking history and maintain consistent records.
• Promoted positive interactions with children with ADHD, Autism and oppositional defiance behavior by using visual supports, simplifying communication, and utilizing stress scales to turn emotions into concrete concepts.
• Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
• Worked as part of collaborative team to address changing needs of children and families.
• Conducted functional behavior assessments, functional analysis, preference assessments, and assessments of basic learning and language skills to identify target behaviors and purpose of behaviors.
• Collaborated with other professionals to develop and modify individualized treatment plans.
• Monitored client progress to provide continued guidance and consistent feedback to families.
• Consulted with other staff members regarding treatment plans as deemed appropriate by team leader.

• Aided students in writing essays and using proper literary techniques
• Assisted students with biology and psychology assignments and explained biological and psychological processes to them
• Tutored approximately 10 students at a time, while still maintaining individualized support
• Explained math equations and concepts to struggling students
• Helped students bring up their grades in failing classes. Taught students how to use problem solving skills in order to complete a given task.
• Assisted students with homework or projects in which students had difficulty completing
• Restored confidence in students by offering incentives for excellent answers and exceptional effort

• Greeted customers and helped them box their orders
• Implemented exceptional mannerisms while aiding the customer with their questions
• Used organizational skills and used time efficiently in order to complete all the tasks assigned
• Stayed calm and controlled under rush hours and high pressure situations
• Organized aisles, moved inventory, and restocked merchandise for the following day
• Lifted up to 50 pounds at once and used forklift to move heavier loads

• Assisted customers with their orders and made sure everything was up to their standard
• Managed approximately upwards of 1000 customers a day
• Managed around 20-25 employees and was responsible for ensuring employees took their breaks at the appropriate time
• Completed warehouse and commissary orders, and aided in making a work schedule
• Implemented amiable and exceptional greetings while taking the customer’s order
• Catered weddings, luncheons, and company meetings while simultaneously replenishing and restocking the food and refreshing their beverages
• Worked quickly under pressure and produced high quality meals in a short period of time