Karla Chavez Aguilera
Winnetka,CA
Summary
Reliable and friendly, able to adapt to new concepts and skills. Flexible, hard worker, ready to learn and contribute to team success. Challenging new position. At the time I have been studying for the EGG, M/A & Certified Phlebotomists tech. Good at building connections with staff, customers and fellow managers to boost up moral in the work place.
I speak English and Spanish fluently and understand it well. Certified Phlebotomist with extensive training and hands-on experience in venipuncture, capillary puncture and special collection techniques. Quick to build rapport with patients and successful at reducing patients' anxiety or discomfort.
Overview
19
19
years of professional experience
Work History
Elderly Caregiver/Hospice Aide
VBK Consulting, Inc.
Sylmar, CA
02.2025 - Current
- Assisted elderly clients with daily activities such as bathing, dressing, grooming and meal preparation.
- Monitored vital signs and reported changes to medical team.
- Provided companionship and emotional support to elderly clients.
- Conducted light housekeeping duties including laundry, cleaning and meal preparation for clients.
- Developed strong relationships with clients based on trust and respect.
- Ensured safety of clients in their home environment by using appropriate equipment and techniques.
- Made beds, swept floors, and sanitized surfaces to support activities of daily living.
- Engaged clients by conversing and participating in activities and hobbies.
- Reported concerns to nurse supervisor to promote optimal care.
Driver/Care Giver
East valley ADHCC
Van Nuys, CA
06.2022 - Current
- Inspected vehicles for mechanical items and safety issues prior to operating them.
- Adhered to company policies and procedures related to safety and security standards.
- Inspected vehicles for mechanical items and safety issues, ensuring they are in proper working condition.
- Maintained accurate logs of vehicle inspections and repair status.
- Assisted the participant with loading and unloading their belongings.
- Worked effectively in team environments to make the workplace more productive.
- Monitored vital signs, including blood pressure, temperature and pulse rate.
- Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
- Coordinated transportation services for clients when necessary.
Supervisor
Bed Bath Beyond
Thousand Oaks , CA
10.2021 - 10.2022
- Resolved customer complaints and adjusted policies to meet changing needs.
- Established and enforced clear goals to keep employees working collaboratively.
- Provided ongoing training to address staff needs.
- Complied with company policies, objectives and communication goals.
- Responded to customer questions regarding products, prices and availability.
- Identified needs of customers promptly and efficiently.
- Operated cash register.
- Responded to safety and loss prevention incidents.
- Close and or open store.
- Made change on ash register, handling payments by cash, credit, debit and personal checks.
- Helped with purchases and signed customers up for rewards program.
- Prepared cash deposits and balanced store safe for opening and closing of business.
- Resolved and balanced cash drawers at end of shifts to generate accurate reports for cash registers.
Softline Lead
Transformco
Northridge, CA
03.2019 - 01.2020
- Promoted to leadership position in recognition of strong work ethic and demonstrated ability to provide exceptional customer service.
- Kept work areas clean, neat and free of safety hazards to maximize efficiency.
- Researched items at other locations to find products requested by shoppers.
- Checked store shelves and restocked products from inventory in back room.
- Recommended merchandise to customers based on needs and preferences.
- Observed customer behaviors to identify security threats and escalate concerns to supervisors.
- Organized store by returning all merchandise to its proper place and restocked displays.
- Helped customers sign up for loyalty programs and submitted completed paperwork.
- Managed sales performance of softlines department to meet revenue and margin goals.
- Created and managed schedule for team of 15 part-time and full-time employees.
- Opened and closed the store, and creating staff assignments.
FLOOR MANAGER
PRIDE SAHS
Hawthorne, CA
11.2006 - 06.2016
- Monitored multiple databases to keep track of all company inventory.
- Oversaw team and kept members on task to complete orders according to deadlines.
- Generated high quality results in a timely manner.
- Performed repairs to garments and corrected construction mistakes.
- Recommended fresh styling ideas to my boss.
- Updated fashion accessories and samples with buyers on a seasonal basis.
- Built customer confidence by actively listening to concerns and giving appropriate feedback.
- Opened and closed the store, and creating staff assignments.
- Processed shipments and maintained organized stock shelves.
- Administered the maintenance of the machinery.
- Performed routine checks on machines and identified any possible problems.
- Studied repair and use manuals to ensure correct maintenance.
- Inventoried machine parts and production supplies
Education
Certified - Phlebotomy Technician
Los Angeles Career College
8978 Tampa Ave Northridge CA 913242021
MA & EKG Tech -
PIERCE COLLEGE
6201 Winnetka Ave, Woodland Hills, CA 91371 true -
Geriatric Care Giver
6201 Winnetka Ave Woodland Hills CA 91371High School Diploma -
Reseda C
18230 Kittridge St Reseda CA 913352019
Skills
- Transfer assistance
- Feeding assistance
- Housekeeping
- Issue and conflict resolution
- Adaptive team player
- Team leadership
- Team Management
- Excellent multi-tasker
- Inventory control
- Medical records maintenance
- Biohazard waste disposal
- Quality control
- HIPAA
- Sanitation and sterilization
- Proper storage procedures
- Sharps disposal
- Drawing blood
- Stress management
- Tracking specimens
- Communication
- Computer skills
- Patient care
- EKG monitoring
- Record keeping
- Vital sign assessment
- Phlebotomy techniques
- Activities of daily living
- Alzheimer's support
- Empathy and patience
- Fall prevention
- First aid and CPR
- Basic housekeeping
- Dementia care
- Personal hygiene management
- Bathing assistance
- Personal hygiene assistance
- Medication assistance
Timeline
Elderly Caregiver/Hospice Aide
VBK Consulting, Inc.
02.2025 - Current
Driver/Care Giver
East valley ADHCC
06.2022 - Current
Supervisor
Bed Bath Beyond
10.2021 - 10.2022
Softline Lead
Transformco
03.2019 - 01.2020
FLOOR MANAGER
PRIDE SAHS
11.2006 - 06.2016
Certified - Phlebotomy Technician
Los Angeles Career College
MA & EKG Tech -
PIERCE COLLEGE
true -
Geriatric Care Giver
High School Diploma -
Reseda C
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