Karla Christensen
Oregon,IL
Summary
Proven Office Administration professional with a track record of enhancing customer satisfaction and streamlining workflow at Ogle County Animal Control. Expert in office administration and multitasking, with a keen eye for detail and exceptional communication skills. Achieved significant improvements in operational efficiency and customer service quality, demonstrating a strong ability to manage both financial and administrative tasks effectively.
Overview
16
16
years of professional experience
Work History
Registration Officer
Ogle County Animal Control
2013.10 - Current
- Check voicemail and department email
- Field phone calls, post out-going mail, collect in-coming mail, order office supplies
- Assist Warden when requested
- Maintain rabies vaccination/registration database
- Maintain hard-copy files of vaccination/registration certificates
- Collect information, prepare Animal Bite Reports
- Process tag payments from clinics and over-the counter tag sales
- Collect fees for county strays boarded at local vet clinics
- Interface with law enforcement agencies and municipalities as needed
- Enter microchip data online and into department database
- Secretarial duties, create reports etc as needed, for Warden and Dept. Administrator
- Manage the Low-Cost Spay/Neuter Program
- Prepare weekly deposit
- Prepare payroll bi-weekly
- Prepare monthly mailings
- Prepare and be available to attend HEW meeting in department administrator’s absence
- Process FOIA (Freedom of Information Act) requests as FOIA department officer
Bookkeeper
Macklin Incorporated
2009.01 - 2013.10
- Maintained and processed invoices, deposits, and money logs.
- Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
- Handled payroll processing for employees, ensuring timely payment and adherence to tax regulations.
- Monitored incoming payments from clients, ensuring prompt application of funds against outstanding invoices.
Education
No Degree - General Studies
Illinois Central College
East Peoria, ILHigh School Diploma -
Pekin Community High School, Pekin, IL
Pekin, IL05.1983
Skills
- Customer Satisfaction
- Detail Oriented
- Office Administration
- Efficient workflow
- Multitasking Abilities
- Excellent Communication
Timeline
Registration Officer
Ogle County Animal Control
2013.10 - Current
Bookkeeper
Macklin Incorporated
2009.01 - 2013.10
No Degree - General Studies
Illinois Central College
High School Diploma -
Pekin Community High School, Pekin, IL
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