Karla Church
Salisbury,NC
Summary
Compassionate healthcare professional with a focus on patient care, highly productive in fast-paced environments, and proficient at completing tasks efficiently. Specialized skills include vital signs monitoring, patient hygiene assistance, and medication administration. Excels in communication, empathy, and teamwork, ensuring optimal patient comfort and support.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
In-home Care
Salisbury, North Carolina
07.2024 - Current
- Provided basic patient care by taking vital signs, measuring height and weight, and recording intake and output.
- Provided comfort measures such as back rubs and positioning pillows for added comfort.
- Monitored vital signs, including blood pressure, pulse rate, and respiration rate.
- Assisted the patient with activities of daily living, such as bathing, grooming, and dressing.
- Transported the patient to appointments using a wheelchair or walker.
- Promptly responded to the patient's needs, accordingly.
- Administered medications as directed by registered nurse or physician.
- Performed housekeeping duties such as changing linens and cleaning bathrooms when necessary.
- Managed and maintained the patient's residence.
- Observed the patient for any changes in their physical or mental condition.
- Supported the nonambulatory resident in range-of-motion exercises.
- Helped the resident walk with self-help devices.
- Distributed drinking water and nourishment to residents.
Fabricator
Clayton Homes Manufacturing
Rockwell , NC
07.2016 - Current
- Marked cutting lines and measurements on materials.
- Disposed of faulty, broken, and dirty products, and reported losses to supervisors.
- Used hand tools to position, align, and secure product components.
- Fitted and aligned parts to fit properly on products.
- Set up and operated production equipment according to daily work orders and safety procedures.
- Adhered to production schedules to meet company goals.
- Performed quality assurance tests on products to adhere to production standards.
- Assessed work for errors, compliance issues, and made corrections or modifications.
- Adhered to work safety standards, wore protective equipment, and removed workplace hazards from job sites.
- Created templates for repetitive tasks to expedite fabrication processes.
- Promoted worksite safety by explaining and enforcing OSHA requirements.
- Reviewed blueprints and schematics to fabricate products according to the necessary specifications.
- Recorded and reported product damages and malfunctions for supervisor review.
- Read and interpreted schematics and drawings for accurate results.
- Assembled and completed products according to production schedules.
- Retrieved correct materials from the product inventory to perform various fabrication duties.
- Performed tests on completed products to assess durability and functionality.
- Assembled complex components after careful review of project specifications and directions.
Front of House Employee
Chick-fil-A
Waynesboro, VA
03.2015 - 06.2016
- I looked for ways to serve without direction, and I regularly pitched in by cleaning up and organizing the front area, replenishing condiments and napkins, and bussing during busy times.
- Memorized the menu and offered discerning recommendations, remained steps ahead of patrons' needs and desires, and accurately gauged the level of interest in conversation and small talk.
- Welcomed each patron warmly, opened the door, and engaged guests to learn how to best serve their needs.
- Explained menu items, took orders, and delivered food courses according to instructions.
- Followed national, state, and local safety, health, and sanitation guidelines to protect guests.
- Bussed tables, loading and unloading trays to expedite service.
- I took to-go, online orders from guests, following outlined procedures.
- Implemented strategies to improve service efficiency and guest satisfaction.
- Ensured compliance with health and safety regulations within the front-of-house area.
- Participated in team meetings to discuss performance metrics, and areas for improvement.
- Handled customer queries and complaints, ensuring a satisfactory resolution.
- Monitored the dining area to ensure optimal guest satisfaction and to address any needs or concerns.
- Assisted guests with special needs or accommodations, ensuring an inclusive environment.
- Assisted in setting up for events and special occasions, ensuring a seamless experience.
- Upheld company standards and values, representing the brand positively.
- Worked with managers to report and resolve customer issues or concerns.
- Coordinated with back-of-house staff to ensure timely preparation and delivery of orders.
- Trained new front-of-house staff on policies, procedures, and customer service standards.
- Filled soft drink cups, and poured hot coffee and tea for patrons.
- Collaborated with management to implement promotional events and special offers.
- Maintained cleanliness and organization of the front-of-house area, including the lobby, and restrooms.
Business Operations Intern
The University of Virginia
Charlottesville, VA
09.2013 - 02.2015
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Analyzed the company's expenditures and developed financial models.
- Analyzed key performance indicators to identify effective strategies.
- Utilized a document management system to organize company files, keeping up-to-date, and easily accessible data.
- Created plans to propose solutions to problems related to efficiency, costs, or profits.
- Implemented strategies to take advantage of new opportunities.
- Maintained a positive working relationship with fellow staff and management.
- Monitored operations, and reviewed records and metrics to understand company performance.
- Tracked project schedules, and encouraged teams to complete tasks on time while staying on budget.
- Identified areas for improvement, narrowing the focus for decision-makers in making necessary changes.
- Identified needs of customers promptly and efficiently.
Education
Some College (No Degree) - Associate of Nursing
Rowan-Cabarrus Community College
Salisbury, NCAdvanced High School Diploma -
Waynesboro High School
Waynesboro, VA06-2014
Skills
- Medical terminology knowledge
- Condition monitoring
- Care plan implementation
- Mobility assistance
- Monitoring fluids
- Infection control procedures
- Direct patient care
- Vital signs monitoring
- Toileting assistance
- Compassionate
- Valid North Carolina driver's license
- Light housekeeping
- Range of motion exercises
- Ambulation assistance
- Calm and level-headed under duress
- Bedside manner
- Feeding assistance
- Assisting with personal grooming
- Job order prioritization
- Heavy lifting
- Blueprint evaluation
- Safety procedures
- Quality assurance
- Preventive maintenance
Affiliations
- Committed to pursuing lifelong learning and enhancing my capabilities through ongoing education in nursing.
- Staying physically active by hiking, swimming, and enjoying the outdoors.
Accomplishments
- Earned the President's Circle distinction for maintaining a 4.0 GPA.
- Received team member of the month award, on March, 2018.
Certification
- N.C. Nurse Aide I Registry
- American Heart Association BLS CPR and AED
References
References available upon request.
Timeline
Certified Nursing Assistant
In-home Care
07.2024 - Current
Fabricator
Clayton Homes Manufacturing
07.2016 - Current
Front of House Employee
Chick-fil-A
03.2015 - 06.2016
Business Operations Intern
The University of Virginia
09.2013 - 02.2015
Some College (No Degree) - Associate of Nursing
Rowan-Cabarrus Community College
Advanced High School Diploma -
Waynesboro High School
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