Karla Clement
Quality Manager
San Diego,Ca
Summary
I am seeking a full-time position where I can utilize my skills and passion for Manufacturing, Quality Management and Auditing. I have a diverse background in manufacturing with a focus on Quality. Beginning in 2001, I have worked supporting the aerospace, defense, commercial and gas & oil and medical fields. Excellent oral, written and interpersonal communication skills. I am passionate about manufacturing, quality and people. I take great pride in supporting my team and helping them to understand the why behind what they are doing to help drive improvement and foster a culture of quality within the organization.
Overview
23
23
years of professional experience
Work History
Quality Manager
Weldmac Manufacturing
1 2021 - Current
- Lead the Quality department, a team of 15 employees including inspection staff, Quality Engineers, Calibration Tech and Quality Specialist
- Responsible for maintaining all aspects of the QMS to AS9100D/ISO9001 : 2015 standards
- Successfully Maintained NADCAP Accreditation for Weld and Nonconventional Machining
- Successfully drove down indirect overtime in the department by more than 70%
- Attained Self-Release status for Northrop Grumman's Space program due to exceptional Quality Performance of Products
- Supported Quality Staff in attaining Delegated Source Status for Sikorsky, Pratt Whitney multiple sites
- Launched an internal Certified Operator program
- Implemented MRB process improvement driving down disposition time from weeks, to within 24hrs
- Consistently met internal Quality KPI's
- Launched maintenance program to track and trend machine up time and improve preventive maintenance activities
- Customer base: Solar Turbines, General Dynamics, Boeing, Lockheed Martin, Northrop Grumman, SpaceX, United Launch Alliance, Blue Origin, Pratt & Whitney, Parker, General Atomics, Yulista
- Provided training to employees on best practices in quality management, fostering a culture of excellence within the organization.
- Increased efficiency of the QMS by regularly reviewing procedures and making updates based on changing business needs or industry advancements.
- Conducted thorough audits to ensure adherence to industry standards and regulatory requirements, maintaining compliance consistently.
Quality Manager
Decco Castings
01.2020 - 01.2022
- Responsible for maintaining all aspects of the QMS
- Successfully attained new NADCAP accreditation for Room Temperature Tensile testing and Welding
- Attained Weld approval for Boeing and Lockheed Martin
- Restructure of the training program and internal audits
- Company delegated rep for self-release programs for Lockheed Martin and Parker Aerospace
- Participated in numerous product and process improvement projects and Kaizen events.
Quality Specialist
Precision Metal Products
01.2016 - 01.2020
- Responsible for oversight of Dual QMS and upgrades to ISO 9001 : 2015, ISO 13485 : 2016, AS 9100D
- Maintained NADCAP accreditation for Fluorescent Penetrant Testing
- Attained NADCAP Accreditation for Magnetic Particle Inspection
- Acting company Quality Representative for all internal and external audit activities
- Lead internal Auditor, managed supply chain auditing activities and supplier approval process
- Compile data and chair quarterly Management Review and monthly Scrap meetings to drive process and product improvement activities based on company KPI's
- Oversee all CAPA activities, ensuring timely, thorough and effective responses
- Complete Quality Assurance portion of contract review
- Oversee document control activities
- Generate and revise procedures, work instructions and forms as needed
- Participate in process validations, risk assessment and mitigation
- Support training activities and conduct departmental training to company procedures and corporate safety policies
- Interface between all departments at all company levels
- Assist in calibration activities, internal and through managing outside providers
- Assist with implementation of new standards such as pursuing NADCAP MMM certification for forge and Heat treating
- Conduct final review of completed goods package and authorize shipments
- Review and approval of purchase orders to outside vendors for raw material, processes and services
- Supply chain management, conduct approval and evaluation activities
- Conduct on sight audits as needed
- Assist with MRB activities including material review and disposition, data analysis and reporting.
Quality Assurance Manager
Jerames Tool and Manufacturing
01.2014 - 01.2016
- Responsible for full maintenance of the QMS, maintaining ISO/AS certification
- Point of contact and host for all audits (customer and 3rd party registrar)
- Reduced the number of AS9100 audit findings from 14 during the 2014 audit cycle to 1 one after my first year
- Maintain Document Control and direct all related activities
- Directing all Calibration activities, maintenance of records and internal database
- Defined training requirements and implemented training effectiveness assessments for employees company-wide
- Responsible for CAPA, lead the internal Material Corrective Action Board group
- Implemented a new system for Control of Non-conforming Materials to better capture and report trends as well as implement effective corrective actions and root cause
- Improved the Contract Review process, clearly defined review requirements and responsibilities of those reviewing
- Review work instructions Traveler/Router authorized any changes as required
- Processed Customer returns/complaints: From initiation through investigation, corrective action and final closure
- Communicating with customer throughout process
- Oversaw First article layouts, In-process and Final Inspection activities to AS9102 and ASQR01 requirements
- Maintained approved supplier list, approved and monitored supplier activities, generated supplier ratings, performed on site QMS audits as needed
- Performed on-site inspections needed
- Conducted Final review and buy off of Certificates of Conformance, review of incoming material certifications, special packaging requirements, labeling, export compliance etc
- Implemented and maintained a documented process certification plan in order to reduce variation of manufacturing process
- Identify critical part characteristics; key process inputs, and monitor outputs
- Collect data and generate CPk charts
- Responsible for collecting and analyzing Customer Satisfaction Data
- Ongoing review of existing processes and procedures to streamline overall production methods and reduce costs
- Hands on inspection & manufacturing experience in shop using precision tooling/gages, visual inspection
- Performed Tool Inspection/Tool Control: Initiated tool orders, reviewed and inspected tools to print, identified and maintained all records
- Directed machine maintenance activities and schedules
- Maintained internal stamps and conducted annual audit cycle.
Quality Assurance Manager
Chassis Plans LLC
01.2008 - 01.2011
- Oversaw the quality department and was tasked with implementing an AS9100/ISO9001 accredited QMS
- Successfully generated complete set of operating procedures, Quality Assurance Manual, all supporting forms
- Oversaw all internal training and attained accreditation within 14 months
- Hosted Numerous customer/external audits
- Assisted with securing contracts with the Australian Government
- Worked closely with customers to support manufacturing activities, documentation and controls
- Conducted numerous supplier audits (ISO9001/AS9100) and supported focused improvement activities
- ESD environment
- Electronics manufacturing environment.
Quality Assistant
Aerovision International LLC
01.2001 - 01.2008
- Began working on the production floor benching parts and hand resistance welding
- Moved into visual and dimensional inspection and making repairs
- Progressively increased responsibilities and moved into an administrative role and assisted with implementing a QMS and attaining certification to ISO9001 : 2008 and AS9100C
- Maintained stamp control activities including periodic audits
- Participated in weekly management meetings to provide status of and delegate tasks related to open quality assurance related activities
- Performed Internal Calibrations and oversaw all calibration activities
- Lead all document control activities, including generating procedures, work instructions, forms and maintaining electronic and hard copies for both internal and external documents, specifications and drawings
- Performed inspections at all levels of production including Final Inspection, in process and first article
- Lead DQR for Pratt & Whitney, performed self-release and acted as point of contact for source inspection
- Attained ASQ Lead Auditor Certification in 2007
- Primary Material Control Laboratory Representative Pratt Whitney/UTC
- Performed Shipping and receiving activities, inspection of incoming materials, initiated third party verification of certified materials
- Conducted internal audits as a Lead Auditor, hosted customer audits and third party audits, conducted external audits of suppliers.
Education
High School Diploma -
El Capitan HS
AS Lead Auditor -
Velocity 360
05.2023 - 05.2023
OPSEC Awareness For Military Members, DOD Employee -
Defense Counterintellegence And Security Agency
05.2001 -
Welding Inspector Specialist -
Orange Coast Testing, Inc
California 05.2001 -
Skills
Timeline
AS Lead Auditor -
Velocity 360
05.2023 - 05.2023
Quality Manager
Decco Castings
01.2020 - 01.2022
Quality Specialist
Precision Metal Products
01.2016 - 01.2020
Quality Assurance Manager
Jerames Tool and Manufacturing
01.2014 - 01.2016
Quality Assurance Manager
Chassis Plans LLC
01.2008 - 01.2011
OPSEC Awareness For Military Members, DOD Employee -
Defense Counterintellegence And Security Agency
05.2001 -
Welding Inspector Specialist -
Orange Coast Testing, Inc
05.2001 -
Quality Assistant
Aerovision International LLC
01.2001 - 01.2008
Quality Manager
Weldmac Manufacturing
1 2021 - Current
High School Diploma -
El Capitan HS
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