Karla Cordova
Pittsburg
Summary
Hardworking and dependable professional with strong organizational and communication skills. Experienced in multitasking, providing excellent customer service, and adapting quickly to new environments. Bilingual in English and Spanish, with a proven ability to work well independently and as part of a team. Dedicated to delivering results and maintaining a positive attitude in fast-paced settings.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Receptionist
T&M landscaping
Lafayette
10.2024 - Current
- Greeted visitors and managed front desk operations efficiently.
- Answered and directed phone calls to appropriate departments promptly.
- Scheduled appointments and maintained calendar for office staff effectively.
- Managed incoming mail and distributed correspondence to relevant personnel.
- Scheduled and confirmed appointments.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Updated and recorded customer or client information to maintain accounts.
- Performed data entry tasks into various computer systems accurately and promptly.
MA
Brighter beginnings
Antioch
09.2024 - 10.2024
- Externship for college
- Womens health
- Pediatrics
- Completed day-to-day duties accurately and efficiently.
- vitals,clean rooms,
- administered injections,A1C,HEMO
Assistant Manager
The UPS Store
Walnut Creek
09.2022 - 07.2024
- Supervised daily operations and staff performance at a retail shipping store.
- Managed inventory levels and ordered supplies to meet customer demands.
- Trained new employees on store policies and customer service standards.
- Managed customer service inquiries and complaints in a timely manner.
- Completed day-to-day duties accurately and efficiently.
- Dealed with emails+calls daily
Deli
Safeway
Orinda
08.2022 - 11.2022
- Deli department worker
- Cut meat
- Make sandwiches and salads
- Food bar
Member specialist
Sams Club
Concord
06.2021 - 08.2022
- Member services, worked with getting people their membership or if they get approved for credit cards.
- Returns and exchanges
- Hazmats
- Processed membership applications and renewals efficiently.
- Resolved member complaints and provided effective solutions.
- Collaborated with team members to enhance member experience.
Education
MA -
Unitek College
Concord11.2024
High school diploma -
pittsburg high school
pittsburgAssociate of Science - Nursing
DVC
Concord, CASkills
- Patient care
- Medical terminology
- Customer service
- Appointment scheduling
- Team collaboration
- Microsoft Office
- Data entry
- Phone etiquette
- Time management
- Meeting preparation
- Supply management
- Data inputting
- Schedule management
- Organization skills
- Strategic planning
- Scheduling
- Telephone skills
- Office administration
- Microsoft office specialist certified
- Office management
- Front desk operations
- Reception desk management
- Greeting and seating clients
- Bookkeeping
- Positive and professional
Certification
- MA certifications
- Foodhandler card
- BLS certified
Languages
Spanish
Full Professional
Timeline
Receptionist
T&M landscaping
10.2024 - Current
MA
Brighter beginnings
09.2024 - 10.2024
Assistant Manager
The UPS Store
09.2022 - 07.2024
Deli
Safeway
08.2022 - 11.2022
Member specialist
Sams Club
06.2021 - 08.2022
MA -
Unitek College
High school diploma -
pittsburg high school
Associate of Science - Nursing
DVC
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