Summary
Overview
Work History
Education
Skills
Timeline
Generic

Karla Cornell

Arvada,CO

Summary

Diligent licensed esthetician, with 2 years of work experience. Aiming to leverage a proven knowledge of skin care, sanitation, and customer service skills to successfully fill the Esthetician role. Frequently praised as hard-working by my peers, I can be relied upon to help your company achieve its goals.


References available upon request.

Overview

15
15
years of professional experience

Work History

Customer Service Representative

Brenntag Pacific
10.2024 - Current
  • Resolved customer inquiries and issues through multiple communication channels, enhancing satisfaction and retention.
  • Processed approximately 15 customer orders a day with a focus on customer deadlines, pricing and product accuracy.
  • Responded to customer requests for products, services, and company information.
  • Collaborated with team members to develop best practices for consistent customer service delivery.
  • Implemented streamlined processes for handling complaints, reducing resolution time significantly.
  • Collaborated with cross-functional teams to address systemic issues affecting customer experience.
  • Work

Esthetician

Massage Envy
07.2022 - Current
  • Educate clients on proper skincare routine maintenance and guide them in selecting appropriate home care products.
  • Perform various facial treatments for optimal skin health, including microdermabrasion, chemical peels, and LED therapy.
  • Establish long-lasting relationships with clients by providing personalized care and consistently delivering outstanding results.
  • Provide exceptional customer service, addressing client concerns promptly and professionally to ensure satisfaction.

Family Manager

Self Employed
09.2012 - 07.2021
  • Managed finances effectively with budgeting and expense tracking to achieve financial goals.
  • Established routines within the household that promoted consistency in daily living while allowing flexibility when needed.
  • Developed strong relationships with educators and healthcare providers for optimal support of family members.
  • Coordinated daily activities, ensuring punctual attendance at school, appointments, and extracurricular activities.

Leasing Agent

Greystar Property Management
08.2010 - 08.2012
  • Expedited the leasing process for prospective tenants by efficiently managing application paperwork and conducting background checks.
  • Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
  • Toured property with prospective tenants and provided wealth of information in regards to its key features.
  • Provided exceptional customer service when showing properties to prospects, leading to increased signed leases.

Education

Esthetics - Esthetics

Paul Mitchell The School
Denver, CO
02.2022

Skills

  • Proficient in Salesforce, Teams, Microsoft Office, SharePoint
  • Client Relations
  • Active Listening
  • Data entry

Timeline

Customer Service Representative

Brenntag Pacific
10.2024 - Current

Esthetician

Massage Envy
07.2022 - Current

Family Manager

Self Employed
09.2012 - 07.2021

Leasing Agent

Greystar Property Management
08.2010 - 08.2012

Esthetics - Esthetics

Paul Mitchell The School

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