Karla Cornell
Arvada,CO
Summary
Diligent licensed esthetician, with 2 years of work experience. Aiming to leverage a proven knowledge of skin care, sanitation, and customer service skills to successfully fill the Esthetician role. Frequently praised as hard-working by my peers, I can be relied upon to help your company achieve its goals.
References available upon request.
Overview
15
15
years of professional experience
Work History
Customer Service Representative
Brenntag Pacific
Arvada, CO
10.2024 - Current
- Resolved customer inquiries and issues through multiple communication channels, enhancing satisfaction and retention.
- Processed approximately 15 customer orders a day with a focus on customer deadlines, pricing and product accuracy.
- Responded to customer requests for products, services, and company information.
- Collaborated with team members to develop best practices for consistent customer service delivery.
- Implemented streamlined processes for handling complaints, reducing resolution time significantly.
- Collaborated with cross-functional teams to address systemic issues affecting customer experience.
- Work
Esthetician
Massage Envy
Arvada, CO
07.2022 - Current
- Educate clients on proper skincare routine maintenance and guide them in selecting appropriate home care products.
- Perform various facial treatments for optimal skin health, including microdermabrasion, chemical peels, and LED therapy.
- Establish long-lasting relationships with clients by providing personalized care and consistently delivering outstanding results.
- Provide exceptional customer service, addressing client concerns promptly and professionally to ensure satisfaction.
Family Manager
Self Employed
Arvada, CO
09.2012 - 07.2021
- Managed finances effectively with budgeting and expense tracking to achieve financial goals.
- Established routines within the household that promoted consistency in daily living while allowing flexibility when needed.
- Developed strong relationships with educators and healthcare providers for optimal support of family members.
- Coordinated daily activities, ensuring punctual attendance at school, appointments, and extracurricular activities.
Leasing Agent
Greystar Property Management
Phoenix, AZ
08.2010 - 08.2012
- Expedited the leasing process for prospective tenants by efficiently managing application paperwork and conducting background checks.
- Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
- Toured property with prospective tenants and provided wealth of information in regards to its key features.
- Provided exceptional customer service when showing properties to prospects, leading to increased signed leases.
Education
Esthetics - Esthetics
Paul Mitchell The School
Denver, CO02.2022
Skills
- Proficient in Salesforce, Teams, Microsoft Office, SharePoint
- Client Relations
- Active Listening
- Data entry
Timeline
Customer Service Representative
Brenntag Pacific
10.2024 - Current
Esthetician
Massage Envy
07.2022 - Current
Family Manager
Self Employed
09.2012 - 07.2021
Leasing Agent
Greystar Property Management
08.2010 - 08.2012
Esthetics - Esthetics
Paul Mitchell The School