Karla Cynthia Cordero-Lopez
WILMINGTON
Summary
Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Overview
34
34
years of professional experience
Work History
Manager Competitive Analysis Pricing and Account Services
Marriott International
Bethesda
04.2016 - Current
- Executed pricing components for special corporate segment using Marriott’s MarRFP tool and customers' 3rd Party RFP Tool.
- Facilitated pricing process by providing technical assistance and training to sales teams and hotels.
- Managed MarRFP application to ensure alignment with Marriott's business strategy for top 1,600 Business Transient accounts.
- Strengthened partnerships with third-party vendors, including Cvent, HRS, Rate Finding, and BTP Automation through weekly calls.
Business Development Manager/ Business Travel-Mid Atlantic Region
Marriott Temp Services
Wilmington
09.2008 - 03.2016
- Responsible for executing the Business Development process to achieve lead generation by soliciting actual, lost and turndown business
- Executed pricing negotiations and renegotiations for Mid-Atlantic hotels.
- Worked in tandem with the Revenue Team to comprehend individual hotel sales revenue goals for accurate pricing.
- Supported the development of pricing plans in collaboration with Global Account Managers and Enterprise Sales Team.
- Guaranteed precision in MARRFP through effective management and oversight.
Manager
Harley Ryan Designs, Inc
Wilmington
01.2003 - 04.2005
- Negotiated all contracts regarding remodeling needs for Kitchen and Baths
- Managed and Maintained relationships with customers during designing and remodeling process
- Assured constant visibility, as well as obtaining new clients by attending local trade shows and Real Estate Shows
- Managed all relationships with all suppliers, from advertising to tile and wood distributors
Director Business Travel Sales
New York City Marriott Hotels
New York
06.2001 - 06.2002
- Negotiated all contracts regarding Business Travel needs for Financial and Insurance Companies for (9) Marriott Hotels
- Managed and Maintained close relationships with key decision makers in order to assure customer loyalty for all Marriott Hotels
- Responsible for continued growth of Business Travel Revenue of $10M annually for city properties
- Trained and educated other departments within hotels on Key Accounts, in order to assure deliverance of customer needs and expectations
- Planned and hosted educational trips for clients to assure complete knowledge and satisfaction of hotel services
Senior Account Executive
New York Marriott Downtown Hotels
New York
01.1996 - 06.2001
- Negotiated contracts for Business Travel needs across four downtown Marriott Hotels.
- Chosen for the Opening Team at three Marriott Hotels.
- Achieved $5M in annual sales for business travel through ongoing client interaction, inclusive of cold calls, informative sessions about Marriott products.
- Coordinated with meeting planners to secure contracts for offsite events, contributing to an additional $500,000 in revenue.
Area Business Travel Sales Manager
New Jersey Marriott Hotels
Park Ridge
04.1992 - 12.1995
- Secured all agreements for Business Travel for four Northern NJ Hotels with $1M in Business Travel Sales.
- Researched industry trends, market activities, and competitors to identify new business opportunities.
- Resolved customer concerns and requests promptly while maintaining a positive relationship.
Education
B.S. - Hotel and Restaurant Management
New York University
New York, NY01.1990
Skills
- Marketing and business development
- Complex problem-solving
- Networking and relationship building
- Contract and partnership management
- Sales strategies
- Policy development and strategic planning
- Cross-functional team leadership
Organizations
- Association Corporate Travel Executives
- National Business Travel Association
Awardsrecognition
- Marriott Top Sales Award, 2000, Chairman’s Circle
- Business Travel Manager of the Year, 1998, Worldwide Marriott
- NE Region Business Travel Manager of the Year, 1996, 1997, 1998, Sales Intensity
Timeline
Manager Competitive Analysis Pricing and Account Services
Marriott International
04.2016 - Current
Business Development Manager/ Business Travel-Mid Atlantic Region
Marriott Temp Services
09.2008 - 03.2016
Manager
Harley Ryan Designs, Inc
01.2003 - 04.2005
Director Business Travel Sales
New York City Marriott Hotels
06.2001 - 06.2002
Senior Account Executive
New York Marriott Downtown Hotels
01.1996 - 06.2001
Area Business Travel Sales Manager
New Jersey Marriott Hotels
04.1992 - 12.1995
B.S. - Hotel and Restaurant Management
New York University