Open To Work
Karla D. De La Cruz
Port Arthur,TX
Work Preference
Summary
Reliable professional with over three years of experience in customer service and electrical installation. Demonstrated ability to resolve customer complaints efficiently while maintaining a positive work environment. Strong communication skills foster trust with clients and enhance team collaboration.
Overview
2
2
Languages
9
9
years of professional experience
Work History
Electrician
Performance Contractor
11.2023 - 08.2026
- Conducted morning safety meetings to establish production goals and assign tasks for the day.
- Collaborated with team to create work plans that ensured safe and efficient task completion.
- Prepared all necessary tools, materials, and equipment for fabrication and installation tasks.
- Developed solutions and modified tasks in response to obstacles encountered during the workday.
- Maintained focus and productivity throughout the day as tasks varied and changed. & concentrated as the day goes by and task vary & change.
Counter Sales
R.S.S
01.2023 - 07.2023
- Welcomed customers in store, fostering a positive atmosphere and confidence in our ability to provide solutions for their material or fabrication needs.
- Assisted customers in resolving their specific problems to enhance satisfaction.
- Created and priced tags for customer fabrication materials, ensuring clear communication of product offerings.
- Maintained organized and fully stocked shelves by submitting purchase orders and receiving inventory, contributing to minimized lost sales.
General Employee
Target
09.2021 - 10.2022
- Greeted and assisted on the floor.
- Acknowledged guests and guided them to products or locations for better navigation.
- Organized and filled our floor to maximize profit and guest comfort.
- Operated efficiently in a fast-paced retail environment.
- Designed and presented floor layout to enhance guest shopping experience.
- Executed weekly tasks to develop improved processes for increasing department profit.
- Partnered with colleagues to deliver dependable support.
Assistant Manager
Dominos
01.2018 - 01.2021
- Streamlined store operations to enhance efficiency and speed.
- Supervising employees on day-to-day tasks.
- Providing customer service support for escalated situations and problem solving.
- Conducted new hire orientation to ensure essential skills acquisition.
- Created flexible schedules for team members.
- Managed inventory levels by conducting regular stock checks and updates.
- Implemented health and safety guidelines to ensure employee well-being.
Education
High School Diploma -
La Joya
Penitas, TX05-2021
Some College (No Degree) -
South Texas College
McAllen, TXSkills
- Journeyman electrician
- Electrical systems
- Electrical installation
- Electrical schematic
- Regulatory knowledge
- Technical documentation
- Project management
- Troubleshooting
- Task prioritization
- Material handling
- Communication skills
- Collaborative teamwork
- Team mediation
- Critical Thinking
- Reliability
- Responsibility
- Integrity
- Punctuality
- Journeyman electrician
Languages
English
Professional
Spanish
Professional
Timeline
Electrician
Performance Contractor
11.2023 - 08.2026
Counter Sales
R.S.S
01.2023 - 07.2023
General Employee
Target
09.2021 - 10.2022
Assistant Manager
Dominos
01.2018 - 01.2021
High School Diploma -
La Joya
Some College (No Degree) -
South Texas College