Karla E. Celestino
Laredo
Summary
Professional with solid experience in law enforcement and immigration. Skilled in operational procedures, investigative techniques, and legal compliance. Strong focus on team collaboration and adaptability to changing needs. Known for reliability, attention to detail, and achieving results.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Deportation Officer
U.S Immigration and Customs Enforcement and Removal
Laredo, TX
12.2025 - Current
- Conducted thorough investigations to assess immigration cases and determine eligibility for removal proceedings.
- Collaborated with law enforcement agencies to execute removal orders efficiently and safely.
- Prepared detailed reports documenting case findings, ensuring compliance with federal regulations and policies.
- Mentored junior officers on best practices in case management and legal documentation procedures.
- Demonstrated commitment to professional development by attending training courses and staying current on industry best practices.
- Maintained up-to-date knowledge of immigration laws and policies, ensuring accurate enforcement decisions were made consistently.
Shift Supervisor
Centerra
Laredo, Texas
08.2022 - 03.2025
- Supervised the day-to-day operations of Armed Security Officers assigned to Texas Department of Transportation (TXDOT) sites, ensuring consistent coverage and adherence to departmental protocols.
- Managed shift schedules, led training for new and replacement security officers, and conducted performance assessments to uphold service standards.
- Enforced security protocols and responded to incidents and chain of command requirements, improving site safety and operational flow.
- Trained and mentored team members on security measures and emergency procedures.
- Supervised daily operations, ensuring compliance with safety protocols and operational guidelines.
- Coordinated scheduling of personnel to optimize coverage during peak hours.
- Implemented process improvements, enhancing workflow efficiency and response times.
- Conducted regular performance evaluations, providing constructive feedback to staff members.
- Monitored staff performance and provided constructive feedback to improve service quality.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
- Oversaw compliance with industry regulations and company policies, ensuring safe and legal operational environment.
- Maintained high safety standards to ensure secure workplace for all employees and visitors.
- Improved customer satisfaction with prompt and courteous resolution of inquiries and complaints.
- Facilitated seamless communication between departments, ensuring that all teams were aligned with company goals.
- Developed comprehensive training program for new hires, significantly reducing learning curve and integrating them into team quickly.
Insurance Agent
Primerica
Laredo, Texas
03.2020 - 10.2021
- Provided personalized financial coaching and insurance consultations tailored to clients’ needs, increasing client retention.
- Educated clients on financial literacy and insurance options, helping them make informed decisions about their financial futures and protection needs.
Private Investigator
ADC Ltd. NM
New Mexico
10.2019 - 02.2020
- Executed detailed investigations and surveillance for Social Security Administration cases, maintaining strict confidentiality.
Private Investigator
Eagle View Security and Investigation Services, Inc.
Laredo, Texas
01.2019 - 04.2019
- Conducted surveillance and investigations, gathering evidence to support client objectives.
- Compiled detailed, accurate reports for use in legal and insurance matters.
Municipal Court Judge
City of Rio Bravo
Rio Bravo, Texas
11.2012 - 11.2013
- Oversaw municipal court proceedings, ensuring fair enforcement of city ordinances.
- Maintained the integrity of the legal process by collaborating with local law enforcement and city officials.
- Implemented courtroom procedures that improved case flow while presiding over hearings, ruling on motions, and ensuring fair and timely resolutions for all cases.
Detention Corrections Officer
WEBB County Detention Center
Laredo, Texas
11.2006 - 11.2010
- Ensured safety and security within the detention facility by monitoring inmates’ behavior and enforcing regulations.
- Oversaw inmate counts, performed cell searches, and responded to emergencies to ensure compliance with state and federal standards.
Education
Bachelors of Science - Criminal Justice
Texas A&M International University
05.2018
Associates in Applied Science - undefined
Laredo Community College
05.2016
Skills
- Knowledge of organizational structure, policies, custodial methods, and the Texas Commission on Jail Standards
- Proficient in interpreting and applying rules and procedures, supervising offenders, maintaining accurate records, and communicating effectively
- Immigration laws
- Cultural sensitivity
- Investigative techniques
- Maintaining confidentiality
- Task delegation
- Policy enforcement
- Crisis management
- Teamwork
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Multitasking Abilities
- Reliability
- Excellent communication
- Organizational skills
- Team collaboration
- Government policy regulations
- Active listening
- Effective communication
- Adaptability and flexibility
- Decision-making
- Relationship building
- Computer proficiency
- Team building
- Task prioritization
- Legal requirements
- Law enforcement
- Self motivation
- Document verification
- Interpersonal skills
- Public safety
- Analytical thinking
- Conflict resolution
- Professionalism
- Interpersonal communication
- Government regulations
- Security protocols
- Surveillance techniques
- Time management abilities
- Continuous improvement
- Adaptability
- Written communication
- Problem-solving aptitude
- Law enforcement collaboration
- Law enforcement support
- Physical agility
Certification
CS Gas Training, Pressure Points Control Techniques (PPCT), and Weapons Handling and Use of Force.
Languages
Fluent in English and Spanish.
Timeline
Deportation Officer
U.S Immigration and Customs Enforcement and Removal
12.2025 - Current
Shift Supervisor
Centerra
08.2022 - 03.2025
Insurance Agent
Primerica
03.2020 - 10.2021
Private Investigator
ADC Ltd. NM
10.2019 - 02.2020
Private Investigator
Eagle View Security and Investigation Services, Inc.
01.2019 - 04.2019
Municipal Court Judge
City of Rio Bravo
11.2012 - 11.2013
Detention Corrections Officer
WEBB County Detention Center
11.2006 - 11.2010
Associates in Applied Science - undefined
Laredo Community College
Bachelors of Science - Criminal Justice
Texas A&M International University
ADDITIONAL INFORMATION
Work Eligibility: Eligible to work in the U.S. with no restrictions.