Karla Espinosa
Brownsville
Summary
Professional clerk with 10 years of experience in administrative tasks and office management. Skilled in data entry, record keeping, and customer service, ensuring smooth and efficient operations. Strong focus on team collaboration, adaptability to changing needs, and achieving results.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Clerk
TIP OF TEXAS FAMILY OUTREACH
09.2021 - 12.2024
- Checked daily email, fax and call-in for referrals, input data into spreadsheets and distributed to staff to establish contact.
- Established successful contact with the clients via phone, text, email and letter offering services and provided clients with program, classes and registration information process.
- Helped clients with registration process and set up their mobile devices for online classes.
- Coordinated scheduling of appointments, optimizing staff availability and enhancing service delivery.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Kept up to date monthly and attendance clients roster, printed out updated list and routed to staff.
- Contacted referring agent If clients fail to comply with the program.
- Once client completed the program proceeded to processed documentation accurately, maintaining compliance with organizational policies and regulations.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Compiled and analyzed data to produce monthly, quarterly and yearly reports.
- Managed administrative tasks, ensuring efficient office operations and timely responses to client inquiries.
Returnable and Expendable Packaging Coordinator
INTEVA PRODUCTS LLC/ INTEVA MATAMOROS OP.
09.2007 - 03.2009
- Monitored inventory levels of returnable and expendable packaging, to report on shortages or excess, identifying discrepancies and facilitating timely replenishment actions.
- Implemented process improvements that enhanced workflow efficiency and reduced waste.
- Reduced annual loss /damage factors
- Loop system days reviewed daily.
- Collaborated with cross-functional teams to streamline supply chain processes and resolve issues.
- Followed and tracked of returnables shipments on www.gmcontainers.com.
- Request for containers replacement, repairs and scrap recycling to GM Containerization
- Promoted efficient packaging access for the operator by minimizing operator walk time providing clean and ready to use packaging to production lines.
- Collaborated with suppliers to secure high-quality materials at competitive prices, reducing overall costs.
- Ensured the proper use of packaging by Implementing the procedure GM 1738 for packaging and identification requirements.
- Notified assembly plants the shortage of containers and get a SMART No. to keep production lines running.
- Made claims for the payment of expendable packaging to GM assemblies involved in shortage of returnable containers.
Buyer
PROYECTO AZTLAN/VALLEY INTERNATIONAL SUPPLY
07.2006 - 08.2007
- Prepared, placed, controlled and monitored of purchase orders.
- Managed and developed of national and international suppliers.
- Analyzed prices, budgets and negotiated lower prices with suppliers.
- Project management for cost reduction.
- Control coordination and planning processes optimization shopping.
- Maintained complete documentation and records of all purchasing activities.
- Maintained key item stock levels and wrote or expedited purchase orders.
- Customer Care and Followed-up on customer requests.
- Provided assistance, advice and guidance to Customer.
Fonart and Administrative Assistant
MUSEUM OF CONTEMPORARY ART OF TAMAULIPAS
01.2006 - 03.2006
- Organized and maintained filing systems, ensuring easy access to documents and artifacts.
- Assisted in budget tracking for projects, maintaining accuracy in financial documentation and reporting.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Managed correspondence and inquiries, delivering timely responses to enhance visitor experience.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
Assistant Director
SETECSI GROUP
03.2005 - 08.2005
- Managed daily office operations including scheduling, correspondence and employees database management.
- Oversaw the recruitment, hiring, and onboarding process for new security personal
- Assisted in prepared and processed payroll for 30 employees, calculating wages, deductions and distributed cash payments.
- Processed over 50 invoices efficiently while maintaining high accuracy.
- Maintained uniforms Inventory..
- Created Safe Park Project presentation, which was the basis for the preparation of contingency plan FINSA Industrial Park.
Material Expeditor Assistant
DELPHI CMM
05.2002 - 11.2002
- Assisted to expedited delivery of critical material, minimizing production downtime and meeting project deadlines.
- Followed-up and tracked shipments of expedited material.
- Made releases of material missing.
- Verified the existence of material in stock and reduced material shortages by effectively managing stock levels and communicating regularly with key staff
- Spoke with suppliers to expedite the shipment of the material ordered.
- Kept the tool crib with available material, to deal quickly and effectively to the needs of the assembly factory.
Education
Computer Systems Engineer - Computer And Information Systems
U.A.T.
H. Matamoros, Tamaulipas. Mexico12-2003
Skills
- Bilingual
- Administrative support
- Professional and mature
- Microsoft office
- Relationship building
- Attention to detail
- Database entry
Certification
July 2025 Job readiness/ Soft skills Certificate,
Workforce Solutions. Cameron, TX.
February 2023 Mental Health Certificate,
STHS Edinburg,TX.
March 2023 CPR Basic Life Support Certificate,
Texoma Medical Center, Cameron, TX.
November 2023 Partners In Prevention Conference "Powering Connections" Certificate,
Texas Department Of Family and Protective Services, Austin, TX.
September 2022 Partners In Prevention Conference "Anchored In Purpose" Certificate,
Texas Department Of Family and Protective Services, Corpus Christi, TX
November 2021 18th Annual Seminar In Forensic Sciences,
Child Abuse Education Program of South Texas, Cameron, TX.
Timeline
Clerk
TIP OF TEXAS FAMILY OUTREACH
09.2021 - 12.2024
Returnable and Expendable Packaging Coordinator
INTEVA PRODUCTS LLC/ INTEVA MATAMOROS OP.
09.2007 - 03.2009
Buyer
PROYECTO AZTLAN/VALLEY INTERNATIONAL SUPPLY
07.2006 - 08.2007
Fonart and Administrative Assistant
MUSEUM OF CONTEMPORARY ART OF TAMAULIPAS
01.2006 - 03.2006
Assistant Director
SETECSI GROUP
03.2005 - 08.2005
Material Expeditor Assistant
DELPHI CMM
05.2002 - 11.2002
Computer Systems Engineer - Computer And Information Systems
U.A.T.