Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Websites
Timeline
Generic

Karla Gamboa

Houston,TX

Summary

Demonstrated background as Field Supervisor with experience in overseeing daily operations, ensuring adherence to safety protocols, and leading teams. Strengths lie in effective communication, problem-solving abilities, time management skills and leadership qualities. Significant contributions include developing team efficiency and implementing operational improvements. Previous roles have consistently required responsibility for project coordination, staff training, and performance management.

Overview

9
9
years of professional experience

Work History

Field Supervisor

Assertive Industries
Houston, Texas
04.2022 - Current
  • Supervised and coordinated daily activities of field personnel to ensure efficient operations.
  • Developed, implemented, and monitored safety policies and procedures for all field staff.
  • Conducted regular meetings with field staff to review work performance, discuss issues, and identify training needs.
  • Ensured compliance with company policies and procedures as well as applicable laws and regulations.
  • Provided guidance to team members on job-related tasks, techniques, best practices.
  • Monitored project progress against established timelines and budgets.
  • Organized resources including equipment, materials and personnel in support of project objectives.
  • Resolved operational problems by analyzing data; identifying solutions; recommending corrective actions.

Technical Specialist

Sutherland Global
Monterey, Nuevo Leon
03.2021 - 03.2022
  • Provided technical assistance to clients by troubleshooting system problems.
  • Assisted in the installation, testing and maintenance of hardware and software systems.
  • Monitored performance of computer systems and networks to ensure proper operation.
  • Performed regular maintenance on servers and other networking equipment.
  • Configured various types of routers, switches, firewalls, and VPNs.
  • Resolved customer inquiries regarding system setup and usage via phone and email support tickets.

Sales Agent

Global Telesourcing Mexico, S. de R.L. de C.V
Monterrey, Nuevo Leon
02.2020 - 02.2021
  • Conducted market research to identify potential customers and their needs.
  • Generated leads through cold calling, online searches, and referrals from existing clients.
  • Created presentations and proposals for prospective clients.
  • Negotiated contracts with customers to secure sales deals.
  • Collaborated with marketing teams to develop promotional materials that highlighted the features of our products.
  • Identified opportunities for cross-selling additional products and services.

Housekeeper

Premium Cleaning Services
Houston, TX
12.2018 - 12.2019
  • Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
  • Cleaned bathrooms, including toilets, tubs, showers and sinks.
  • Emptied trash receptacles throughout the property.
  • Scrubbed kitchen appliances, countertops and fixtures.
  • Disinfected telephones, light switches and other frequently touched objects.
  • Vacuumed floors and dusted furniture to maintain organized, professional appearance.
  • Used cleaning chemicals following proper guidelines.

Auto Claims Handler

Alliance United
Monterrey, Nuevo Leon
05.2016 - 12.2017
  • Investigated and processed auto insurance claims, ensuring appropriate documentation was gathered.
  • Maintained accurate records of claim status and progress.
  • Analyzed customer statements to determine coverage eligibility.
  • Responded promptly to customer inquiries regarding claim status.
  • Provided assistance in resolving complex claims issues by coordinating with other departments or external organizations when needed.

Education

High School Diploma -

Parkview Baptist School
4151 Southwest Freeway
07-2015

Skills

  • Quality Control
  • Schedule development
  • Schedule Coordination
  • Site preparation
  • Project Management
  • Field Operations
  • Strategic Planning
  • Technical Support

Affiliations

  • Working Out over all staying fit and weigh lifting
  • Reading and daily journaling

Languages

Spanish
Professional

Websites

Timeline

Field Supervisor

Assertive Industries
04.2022 - Current

Technical Specialist

Sutherland Global
03.2021 - 03.2022

Sales Agent

Global Telesourcing Mexico, S. de R.L. de C.V
02.2020 - 02.2021

Housekeeper

Premium Cleaning Services
12.2018 - 12.2019

Auto Claims Handler

Alliance United
05.2016 - 12.2017

High School Diploma -

Parkview Baptist School

Similar Profiles

CREATE PROFILE
Karla Gamboa