Summary
Work History
Education
Skills
Languages
Timeline
Generic

Karla Garcia

Thousand Oaks,CA

Summary

Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities. Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach. Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration. Well-organized professional equipped with varied experiences in administrative roles. Driven to increase overall efficiency while maintaining filing systems and screening and answering numerous phone lines daily. Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offers honed competencies in data-entry, database management and scheduling.

Work History

Receptionist

Great Beginnings Daycare
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Responded to inquiries from callers seeking information.
  • Resolved customer problems and complaints.
  • Corresponded with clients through email, telephone, or postal mail.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Maintained confidentiality of information regarding clients and company.
  • Answered central telephone system and directed calls accordingly.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Maintained visitor log for entering and leaving facility for security purposes.
  • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
  • Organized, maintained and updated information in computer databases.
  • Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.

Volunteer

Revive Medical Center
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Used strong interpersonal communication skills to convey information to others.
  • Completed clerical tasks such as filing, copying, and distributing mail.
  • Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Maintained and updated office records, both digital and physical.

Teacher's Assistant

Great Beginning Of Dacula
  • Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
  • Handed out classroom materials, like pencils, paper, and crayons.
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Graded assignments and reported individual progress to teacher.
  • Collaborated with teachers for lesson preparation by preparing materials and setting up equipment.
  • Worked with lead teacher to monitor class schedule and take attendance.
  • Assisted lead teachers with lesson plan creation and materials development .
  • Helped teachers recognize learning issues evidenced in one-to-one support instruction.
  • Documented student progress and communicated with parents to keep informed.

Babysitter

Families In The Community
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Prepared healthy, age-appropriate snacks and meals.
  • Reassured children when upset providing emotional support and stability.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
  • Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Taught children to organize toys, wash hands, and share by leading by example.
  • Communicated with parents regarding children's progress and development, raising any issues.
  • Assisted children with homework assignments and special projects across different subjects.
  • Planned fun outings and educational activities to keep children entertained.
  • Guided school homework and read bedtime stories to support development.
  • Administered medications, following strict instructions from parents and medical labels.

Pet Sitter

Families In The Community
  • Prepared food and water following instructions from pet owners.
  • Gave animals proper attention to promote secure environment in owner's absence.
  • Cleaned out and scooped litter trays and food and water bowls to provide clean environment for pets.
  • Exercised animals regularly with walks and rigorous play activities.
  • Communicated professionally with pet owners via phone, email, and text.
  • Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
  • Gave medication to pets following guidelines from owners.
  • Kept cages, kennels, play yards, and grooming areas neat and clean.

Tutor

Families In The Community
  • Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
  • Provided homework assistance using specific curriculum and materials.
  • Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
  • Supported students with helpful study habits and exam strategies.
  • Tutored diverse groups of students to strengthen subject comprehension, boost confidence and build important learning skills.
  • Used flashcards and other techniques to test and improve memory through practiced information retrieval.

House Sitter

Families In The Community
  • Communicated with homeowner via phone or text.
  • Fed and walked pets, cleaning up after pets indoors and outdoors.
  • Cared for houseplants by frequently watering during owners' absence.
  • Fed and watered animals and replaced dirty bedding and litter boxes.
  • Performed light cleaning duties such as dusting, vacuuming, and wiping down bathrooms.
  • Secured locks and entryways to prevent unauthorized access by persons not approved by owners.
  • Brought in mail and newspaper to maintain appearance of activity at client residence.
  • Answered telephone and doorbell, took messages, and relayed information to owner.
  • Collected, forwarded or signed for mail, packages, or home services.
  • Cleaned out fridge and freezer of perishable items likely to spoil before use.
  • Set security system using passcode and kept appropriately armed while at property and away.

Cashier

Target
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.

Education

High School Diploma -

Thousand Oaks High School
Thousand Oaks, CA
06.2023

Skills

  • Business Administration
  • Time Management
  • Organization Skills
  • Manage Files
  • Office Administration
  • Writing
  • Customer Service
  • Database Administration
  • Sorting and Labeling
  • Reminder Calls
  • Verbal and Written Communication
  • Schedule Management
  • Billing and Payment Processing
  • Visitor Check-In

Languages

Spanish
Native or Bilingual

Timeline

Receptionist

Great Beginnings Daycare

Volunteer

Revive Medical Center

Teacher's Assistant

Great Beginning Of Dacula

Babysitter

Families In The Community

Pet Sitter

Families In The Community

Tutor

Families In The Community

House Sitter

Families In The Community

Cashier

Target

High School Diploma -

Thousand Oaks High School

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Karla Garcia