Karla Garcia
San Antonio
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Culinary Manager
Longhorn Steakhouse
08.2022 - Current
- Maintained consistently high food safety standards by enforcing strict adherence to sanitation guidelines and conducting regular inspections of kitchen facilities.
- Established a positive work environment by fostering teamwork among kitchen staff members, resulting in improved productivity and morale.
- Optimized kitchen staffing levels to maintain a balance between efficient service delivery and cost management, reducing labor costs without compromising quality or guest satisfaction.
- Reduced food waste and costs with careful menu planning, ingredient sourcing, and portion control.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Oversaw food preparation and monitored safety protocols.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Streamlined kitchen operations for increased efficiency by implementing effective inventory management systems.
- Participated in community events showcasing the restaurant''s culinary offerings, creating brand awareness and generating interest from potential new customers.
Bar Manager
Red Lobster
05.2015 - 08.2022
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
- Streamlined inventory management for optimal stock levels and reduced waste.
- Safeguarded compliance with health, safety, and sanitation regulations in all operations.
- Managed financial aspects of the business, including budgeting, forecasting, and reporting.
- Managed inventory to reduce wastage, ensuring optimal stock levels for daily operations.
- Organized charity events, boosting community engagement and bar visibility.
- Handled customer complaints professionally, resolving issues promptly and effectively.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
Supervisor
Alamo Drafthouse
01.2013 - 04.2015
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Boosted team morale and performance, organizing regular training sessions and motivational meetings.
Education
High School Diploma -
United High School
Laredo, TXSkills
- Leadership trained
- Sanitation standards
- Cost control
- Customer service
- Problem-solving abilities
- Excellent communication
- Money handling
- Reliable and responsible
Certification
- National Registry of Food Safety Professionals Food Manager Certification (NRFSP FMC) – National Registry of Food Safety Professionals.
- ServSafe Food Protection Manager Certification - National Restaurant Association.
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Culinary Manager
Longhorn Steakhouse
08.2022 - Current
Bar Manager
Red Lobster
05.2015 - 08.2022
Supervisor
Alamo Drafthouse
01.2013 - 04.2015
- National Registry of Food Safety Professionals Food Manager Certification (NRFSP FMC) – National Registry of Food Safety Professionals.
- ServSafe Food Protection Manager Certification - National Restaurant Association.
High School Diploma -
United High School
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