Summary
Overview
Work History
Education
Skills
Languages
Affiliations
References
Timeline
Generic

Karla Garcia Dominguez

Laredo,TX

Summary

Customer Service Representative with background in providing exceptional support and resolving customer inquiries. Skilled in communication, problem-solving, and maintaining positive relationships with customers. Demonstrated ability to improve customer satisfaction and loyalty through attentive service and effective issue resolution. Committed to enhancing team performance by sharing knowledge and best practices in customer service operations.

Customer-focused professional with a background in customer service roles. Known for providing top-notch client support while maintaining high levels of customer satisfaction and loyalty. Strengths include exceptional communication, problem-solving skills, and ability to handle multiple tasks simultaneously. Proven track record of consistently improving operational processes to enhance the overall customer experience.

Overview

1
1
year of professional experience

Work History

Customer Service Representative

Hilton
Laredo, TX
02.2022 - 04.2023
  • Serve tables and provide customers exceptional service
  • Provided exceptional customer service to ensure customer satisfaction.

Education

High School Diploma -

Escuela Bancaria Y Comercial
México City
06-2011

Skills

  • Account updating
  • Fast typing
  • Attention on details
  • Positive and professional
  • Typing 90 wpm
  • Data collection
  • Quality control
  • Data entry
  • Retail sales customer service
  • Materials transport

Languages

Spanish
Native/ Bilingual

Affiliations

  • Good for listening
  • Good working under pressure

References

References available upon request.

Timeline

Customer Service Representative

Hilton
02.2022 - 04.2023

High School Diploma -

Escuela Bancaria Y Comercial
Karla Garcia Dominguez