Karla Gonzalez
Big Bear Lake,USA
Summary
Motivated and detail-oriented professional seeking an entry-level position as a mortgage loan officer, equipped with strong problem-solving abilities and a commitment to continuous learning. Excellent communication skills facilitate effective collaboration and client interactions, ensuring a positive experience for all stakeholders. Poised to contribute to team success while driving organizational objectives forward with dedication and enthusiasm. Eager to embrace new challenges and make a meaningful impact in the mortgage industry.
Overview
11
11
years of professional experience
Work History
Assistant Store Manager
Marshalls Department Store
08.2024 - Current
- Led team in achieving sales targets through effective staff training and motivation.
- Streamlined inventory management processes, enhancing stock accuracy and availability.
- Implemented visual merchandising strategies, improving customer engagement and store presentation.
- Conducted performance evaluations to identify areas for employee development and training needs.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
Independent Contractor
Happy Homes
10.2021 - 08.2024
- Developed and implemented cleaning protocols to enhance efficiency and maintain regulatory compliance.
- Increased client satisfaction by consistently maintaining a clean and safe environment for occupants.
- Established team priorities, maintained schedules and monitored performance.
Cashier
Alpine Slide, Big Bear Lake
11.2014 - 08.2019
- Greet and answer customers questions. Provide ride prices and establishment release waiver.
- Receive payments by cash only, issue receipts, refunds, credits and change due to customers. Maintain clean and orderly checkout areas.
- Cross train to work in other departments, snack bar and Kiosk booth.
Vacation Rental Reservations
Big Bear Getaway, Big Bear
11.2014 - 04.2015
- Answer incoming calls promptly, provide guests with information on accommodations to best suit their vacation needs.
- Convert telephone inquiries into reservations. Enter all inquiries into the appropriate customer database.
- Check in/out guest. Provide rental property owners with unit booking and payment.
- Down time, will help with laundry to provide housekeeping with clean linen for over 100 vacation home rentals.
- Seasonal
Education
Business Associates - Business Administration
Chaffey Community College
Rancho Cucamonga09.2005
Skills
- Proficient in bilingual communication
- Collaborative teamwork
- Customer engagement
- Strong Communication
- Effective multi-tasking
- Effective time management
- Talent growth initiatives
LANGUAGES
Spanish
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Part TimeFull TimeContract WorkLocation Preference
RemoteOn-SiteImportant To Me
Work-life balance4-day work weekWork from home optionFlexible work hoursHealthcare benefitsCareer advancementInterests
Writer
Quote
It is never too late to be what you might have been.
George Eliot
Timeline
Assistant Store Manager
Marshalls Department Store
08.2024 - Current
Independent Contractor
Happy Homes
10.2021 - 08.2024
Cashier
Alpine Slide, Big Bear Lake
11.2014 - 08.2019
Vacation Rental Reservations
Big Bear Getaway, Big Bear
11.2014 - 04.2015
Business Associates - Business Administration
Chaffey Community College