Karla Graves
Oklahoma City,OK
Summary
Compassionate Personal Care Assistant with experience at Elara Caring, skilled in providing supportive household services and emotional support. Proficient in effective communication and documentation while promoting independence and dignity in daily living activities.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Personal Care Assistant
Elara Caring
03.2025 - Current
- Assisted clients with daily living activities, enhancing comfort and independence.
- Provided emotional support and companionship to promote mental well-being.
- Managed household tasks including light housekeeping, laundry, and meal preparation.
- Documented observations and communicated effectively with scheduling coordinators while adhering to HIPAA regulations.
- Engaged patients in meaningful activities and conversations to enhance their quality of life.
Grill Cook
OnCue
10.2024 - 02.2025
- Prepared and cooked menu items efficiently, ensuring high standards of food quality and safety.
- Maintained cleanliness and organization of grill area, adhering to health regulations and company policies.
- Assisted in inventory management by tracking ingredient levels and minimizing waste during shifts.
- Collaborated with team members to optimize cooking times and enhance overall service delivery.
- Adapted quickly to changes in menu or customer preferences, demonstrating flexibility in a fast-paced environment.
- Implemented best practices for grill maintenance, improving equipment longevity and performance reliability.
- Engaged with customers to ensure satisfaction, responding promptly to feedback regarding meal quality or service issues.
- Managed grill station during busy periods, effectively handling multiple orders simultaneously while maintaining quality standards.
- Maintained clean, organized grill stations for hygienic, orderly food preparation.
- Cleaned and maintained kitchen equipment regularly.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Regularly cleaned and maintained grilling equipment to ensure peak performance at all times.
- Adhered to strict food safety guidelines to prevent cross-contamination and ensure a safe dining experience for guests.
- Restocked and rotated food items according to expiry dates to minimize waste.
- Efficiently managed time by prioritizing tasks according to importance and urgency.
- Followed recipes and kitchen procedures for consistent food quality, presentation and standards.
Sales Associate
Sweet Releaf
04.2024 - 09.2024
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained organized merchandise displays to promote accessibility and visual appeal.
- Processed transactions accurately using point-of-sale systems, ensuring efficient customer service.
- Collaborated with team members to restock inventory and manage stock levels effectively.
- Handled customer complaints with professionalism, fostering a positive store environment.
- Supported promotional events by setting up displays and providing product information to customers.
- Monitored sales trends to identify opportunities for improved product placement and sales strategies.
- Participated in training sessions to expand product knowledge and improve service delivery skills.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
Sales Associate
Fire Leaf
09.2022 - 03.2024
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Education
License - Cosmetology
Mid-America Vocational Technology
Wayne, OK05.1994
High School Diploma
Noble High School
Noble, OK05.1993
Skills
- Light housekeeping
- Effective communication
- Client rapport
- Meal preparation
- Documenting observations
Certification
Paraprofessional
Timeline
Personal Care Assistant
Elara Caring
03.2025 - Current
Grill Cook
OnCue
10.2024 - 02.2025
Sales Associate
Sweet Releaf
04.2024 - 09.2024
Sales Associate
Fire Leaf
09.2022 - 03.2024
License - Cosmetology
Mid-America Vocational Technology
High School Diploma
Noble High School