Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

Karla Hernandez

Granbury,TX

Summary

A motivated student and professional with practical experience in project management and team leadership. My demonstrated strengths include critical thinking, time management, and adaptability to thrive in distinct environments. I have made significant contributions in previous roles through effective communication and problem-solving abilities. Furthermore, I am committed to ongoing professional development and eager to apply learned skills in a new setting.

Overview

10
10
years of professional experience

Work History

Recruitment & Engagement Coordinator

Home Instead
Granbury
06.2024 - Current
  • Identify best practices for recruiting process improvement.
  • Responsible for the onboarding process with new hires.
  • Developed curricula, and recommended curricula revisions to improve employee learning outcomes.
  • Analyze employee feedback data to inform future engagement initiatives.
  • Developed strategies to increase employee retention rates by implementing new rewards programs or improving working conditions.

Shift Supervisor

Starbucks
Granbury
11.2019 - 06.2024
  • Anticipated customer and barista needs by constantly assessing the environment.
  • Created a safe, clean, and positive culture while managing time wisely.
  • Coordinated staff schedules, balancing workload and ensuring adequate coverage during peak times.
  • Delivered timely, respectful coaching, and feedback when appropriate.
  • Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
  • Maintained accurate records of daily transactions and deposits.

Schedule Coordinator

Spark Solar
Granbury
07.2019 - 11.2019
  • Cultivated client rapport and arranged appointments for optimal sales representative engagement.
  • Formulated diverse approaches to encourage agreement.
  • Confirmed, rescheduled, and canceled appointments as needed
  • Addressed inquiries and resolved concerns for potential and existing customers.

Store Trainer

Brookshire's
Granbury
04.2015 - 07.2019
  • Streamlined hiring workflows by managing interview setups, conducting applicant reviews, and overseeing onboarding steps.
  • Effectively conveyed organizational news and directives to employees during scheduled weekly and monthly meetings.
  • Facilitated staff engagement via structured learning modules.
  • Frequently supported customer and cashier needs.
  • Addressed inquiries regarding compensation, regulations, and company guidelines.

Education

High School Diploma -

Granbury High School
Granbury, TX
05.2016

Some College (No Degree) -

Weatherford College
Weatherford, TX

Skills

  • Environmental Adaptability
  • Dedicated Time Management
  • Goal-Oriented Performance
  • Effective Communication
  • Proficient in English and Spanish
  • Demonstrate Professional Integrity During Adversity

Accomplishments

  • Achieved a record-high retention rate of 91.7% at Home Instead through effective project management and strategic initiatives.
  • Developed a trusting and efficient team at Starbucks that resulted in a window time of 38 seconds during peak hours.
  • Increased daily revenue at Starbucks, with my team, which led to more labor hours allotted to us during peak hours

References

References available upon request.

Timeline

Recruitment & Engagement Coordinator

Home Instead
06.2024 - Current

Shift Supervisor

Starbucks
11.2019 - 06.2024

Schedule Coordinator

Spark Solar
07.2019 - 11.2019

Store Trainer

Brookshire's
04.2015 - 07.2019

High School Diploma -

Granbury High School

Some College (No Degree) -

Weatherford College

Similar Profiles

CREATE PROFILE
Karla Hernandez