Summary
Overview
Work History
Education
Skills
Timeline
Generic

Karla Hughes

Union Hall,VA

Summary

Outgoing office administrator with over 20 years of experience, applying multitasking skills to complete daily duties while resolving issues. Adept in personal time management while greeting visitors, managing phone switchboard and tackling staff requests. Friendly and respectful with positive attitude that creates warm and inviting office atmosphere.

Overview

25
25
years of professional experience

Work History

Office Administrator

Macy Homes
Ventura , CA
03.2003 - 09.2013
  • Coordinated and managed daily administrative operations of the office.
  • Organized and maintained filing systems, including electronic databases and records.
  • Answered incoming calls in a professional manner, directed callers to appropriate personnel or department, or took messages as needed.
  • Greeted visitors warmly, handled inquiries and provided general information about the company.
  • Composed correspondence such as letters, emails, memos, reports and other documents.
  • Maintained supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.
  • Monitored office equipment maintenance contracts ensuring all equipment is serviced regularly according to manufacturer's guidelines.
  • Performed clerical duties such as photocopying, faxing and scanning documents.
  • Produced thorough, accurate and timely reports of project activities.

Office Manager

Total Engineering Services Team (TEST Inc.)
Ventura, CA
05.1994 - 11.1998
  • Developed and implemented office policies and procedures.
  • Coordinated meetings, conferences, travel arrangements and department activities.
  • Maintained filing system for records, correspondence and other documents.
  • Ordered supplies and equipment to maintain adequate inventory levels.
  • Provided administrative support to management team including preparing reports and presentations.
  • Created spreadsheets in Excel to track data such as vacation requests, sick days .
  • Answered phone calls, responded to emails, routed mail and coordinated courier services.
  • Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
  • Organized company events including holiday parties, team building activities .
  • Managed office inventory and placed new supply orders.
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
  • Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
  • Managed office budget to handle inventory, postage and vendor services.

Accounting Assistant

Robert Insurance Services
Calabasas, CA
07.1992 - 04.1994
  • Assisted in the preparation of monthly financial statements and reports.
  • Maintained the general ledger system to ensure accurate recording of all transactions.
  • Reconciled bank accounts on a regular basis.
  • Assisted with accounts receivable activities such as invoicing, collections, and deposits.
  • Processed journal entries for accruals, amortization and other adjustments.
  • Reviewed customer accounts to ensure accuracy of billing information and payment terms.
  • Generated monthly financial reports for internal stakeholders and external auditors.
  • Assisted with payroll processing by entering employee hours into the system.
  • Assisted with month-end and year-end close processes, preparing necessary journal entries.
  • Matched orders with invoices and recorded required information.
  • Reconciled computer reports with manually maintained ledgers.
  • Handled accounts payable and receivable, including invoicing and payment processing.

Financial Aid Officer

Lu Ross Academy of Hair Design
Ventura, CA
06.1988 - 06.1992
  • Provided comprehensive financial aid counseling to students and families.
  • Assisted in the processing of student loan applications, including review of documents for accuracy and completeness.
  • Identified potential issues that could affect a student's eligibility for financial aid awards.
  • Analyzed student financial information using various software programs to determine eligibility for federal and state grants.
  • Maintained accurate records of all student financial aid awards, disbursements, and account balances.
  • Advised students on appropriate options regarding repayment plans for loans.
  • Communicated regularly with department staff, faculty, outside agencies, and other stakeholders to ensure compliance with applicable regulations.
  • Developed forms and materials used in administering scholarships, grants, work-study programs, and loan programs.

Education

Associate of Science -

Ventura College
Ventura, CA
05-2016

Skills

  • Verbal Communication
  • Office Management
  • Word Processing
  • Customer Engagement
  • Office Supply Management
  • Database entry
  • Budget support

Timeline

Office Administrator

Macy Homes
03.2003 - 09.2013

Office Manager

Total Engineering Services Team (TEST Inc.)
05.1994 - 11.1998

Accounting Assistant

Robert Insurance Services
07.1992 - 04.1994

Financial Aid Officer

Lu Ross Academy of Hair Design
06.1988 - 06.1992

Associate of Science -

Ventura College

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Karla Hughes